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11 days old

Account Manager

Kelly Services
Sarasota, FL 34237
Account Manager needed in Sarasota, FL (stable and growing company!)

Full-time, in-office role, Monday - Friday from 8 a.m. - 5 p.m.

Salary: $40 - $45/K


**Job description**


**Account Manager**


This is not a sales position. You will resolve client questions and offer solutions to ensure client satisfaction. You are often the first and last person a client interacts with, so you will need to resolve their needs and concerns efficiently and accurately. The account manager is a liaison between the clients and our company, so you must have a sound knowledge of the company and understand how to build strong relationships. Must be a team player and step up, help others, and be a problem solver. Cross-training and knowledge of all positions will be necessary. You must have a proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail.


**Responsibilities:**


Investigate and resolve client inquiries with the ability to transition and handle emergent priorities


Weekly reporting to clients and immediate notification if necessary


Document outcomes and steps taken


Update client files and database with accuracy. Ability to handle heavy seasonal database enrollments


Consult with clients by telephone or email to provide information, answer questions and handle inquiries


Provide personal prompt and efficient customer service via telephone and or email


**Qualifications:**


College degree preferred, and previous insurance experience is a plus


Minimum of one-year client relation experience


Excellent writing and grammar skills


Minimum of Intermediate knowledge of Microsoft Office Products must be highly proficient in Microsoft Excel


Must be able to transition from one task to another quickly and handle urgent issues promptly


Detail-oriented


Self-starter and able to think on your feet


Outgoing personality and positive demeanor


Able to handle the seasonal high-volume workload and prioritize to work efficiently


**Key competencies:**


+ 2-15 license or work to obtain within 90 days

+ Confidentiality

+ Listening, understanding, and responding with the ability to adapt to changing circumstances

+ Ability to effectively handle a high deadline-driven environment and multiple responsibilities simultaneously while checking all completed work for accuracy


Please apply today and for faster service email your resume and answers to the following preliminary interview questions to wendy.dees@kellyservices.com.


1. Why do you feel you are the perfect fit for this role?

2. What would you consider your greatest professional strength to be?

3. How does your experience align with the job responsibilities/requirements?

4. When would you be available to interview if selected?


I look forward to hearing from you!


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2022-08-01 Expires: 2022-09-01

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Account Manager

Kelly Services
Sarasota, FL 34237

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