22 days old

Accounts Receivable Representative II

Kelly Services
Pittsburgh, PA 15222
Kelly Services is seeking an **Accounts Receivable Representative II** for an American biotechnology product development company in **Pittsburgh, PA.**

**Job Title: Accounts Receivable Representative II**

Location: Pittsburgh, PA 15275

Job Type: Contract

Length: 3-Months

Est. Start Date: November 2020

Hours: 40 hours/week, 8 hours/day

Pay Rate: $21 per hour

**Position Summary:**

The Accounts Receivable Representative II supports the Collections team with daily administrative duties such as credit card processing, review and resubmission of invoices into customer portals and other tasks instrumental in helping the team to achieve their collection goals.

They may also be asked to contact customers in order obtain payment status of open invoices. They manage all aspects of the customer interaction from invoicing to cash collection and are the primary contact for problem resolution for the customers in their portfolio.

**Key Responsibilities:**

+ Support collectors in day to day duties such as credit card processing, invoice entry/review in customer portals and obtaining information such as invoices, packing slips and proof of deliveries.

+ Communicate professionally, both written and verbal

+ Effectively manage a high volume of email communication and phone contact

+ Have strong working knowledge of customer billing platforms and Company internal systems that allow problem identification and solution

+ Proficiency in key Excel functions that will drive collection efficiencies with our customers

+ Leverage relationships across departments and business units to improve problem resolution and drive completion of action plans

+ Use business acumen to proactively identify problems, potential risk, formulate sound solutions and develop and deliver action plans

+ Drive accountability by escalating delinquency issues within the customer and Company organizations

+ Ability to react to and effectively manage changes in priorities based on business need

+ Formulate a course of action to consistently accomplish or outperform established goals

+ Recognize and escalate changes in customer behavior that indicates increased risk of delinquency or default

+ Ability to work with minimal supervision; following guidelines and company policy

+ Support development and implementation of on-boarding content for new team members

+ Use Practical Process Improvement techniques to identify and solution problem root cause

+ Mentor and support other team members

+ Perform other duties as required to support customers, sales and other areas of the organization


+ Bachelors degree in a business field preferred.

+ Excellent written and verbal skills that allow effective communication via both phone and email; professional and customer focused manner with attention to detail

+ Goal oriented

+ Possesses a high degree of integrity

+ Administrative, collection, customer service or finance background and analytical skills necessary to reconcile customer trade accounts

+ Ability to work effectively with other team members in an open environment

+ Proficiency in programs with MS Office (Word, Excel, and Outlook), Oracle, Cognos


****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position **however,** your resume should be uploaded via the **_SUBMIT RESUME_** button included within**

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Posted: 2020-11-11 Expires: 2020-12-12

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Accounts Receivable Representative II

Kelly Services
Pittsburgh, PA 15222

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