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Accounts Receivable

Kelly Services

Wilkes, PA
Job Code:
Kelly Services
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Job Details

Job Title Accounts Receivable

Jobid US51HWSP_BH1432466

Location: Wilkes, PA, USA

Description Kelly Services is currently recruiting a Returns Analyst for a great company in Wilkes-Barre, PA! This is a great temp to hire role!


This position includes but is not limited to issuing credits/returns requests for customers. The credits may be issued for various reasons (shortage, pricing, complaints, etc). Independently researches and analyzes relevant data/information in order to recommend appropriate solution. Solutions can include recommendation for credit/debit memo, coordination of product pick-up, mediation between customer and appropriate client parties to arrive at mutually agreeable solutions to disputes.


+ Issue returns for customers
+ Issue credits/debits based on research (including coding and commenting all accounts).
+ Complete monthly tracking reports
+ Complete all customer requests assigned
+ Collaborates with cross functional teams to manage requests for returns/credits
+ Single point of contact for all direct customer returns/credit requests
+ Ensure accurate/timely issue of credit or communication regarding a denial
+ Ensure accurate investigation across all 3M system
+ Consistently apply the terms and conditions for all divisions
+ Anticipate and identify customer requirements
+ Make process improvement recommendations
+ Meet or exceed established Support Service Level Agreements (SLA’s)
+ Successfully manage high level of phone calls and email communications
Qualification Include:

+ Good/Excellent Computer Skills
+ High School Diploma required
+ Ability to work with MS Word, Excel and Power Point.
+ At least six months to one year of experience in Accounts Receivable is required
+ Knowledge of concepts of debits and credits
+ Excellent Written and Verbal Communication Skills
+ Excellent Customer Service Skills
+ Ability to Multi-task
+ Detail Oriented
+ Ability to work independently
+ Ability to assist other team members
Excellent opportunity to get in with a national company! Please send us your resume today!

**Why Kelly** **®** **?**

With Kelly, accounting and finance professionals like you will have access to some of the world’smost respected companies—providing you with challenging, high-visibility projects that can transformyour career. We work with 95 of the Fortune 100™ companies, and more than 3,000 finance and accountinghiring managers rely on us each year to access the best temporary and full-time talent: people likeyou.

Let us help advance your career today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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