15 days old


Kelly Services
Pittsburgh, PA 15222
Our client, an American biotechnology product development company, is currently seeking an Accounts Receivable Clerk for a 1 month temporary position. The position is located in Pittsburgh, PA.

In addition to working with the worlds most recognized and trusted name in staffing, Kelly employees can expect:

- Competitive pay

- Paid holidays

- Year-end bonus program

- Recognition and incentive programs

- Access to continuing education via the Kelly Learning Center

The hours for this position are as follows

Monday to Friday 8:00am-5:00pm

Pay Rate: $23.00/Hour

The Accounts Receivable Representative II will be asked to contact customers in order obtain payment status of open invoices. They manage all aspects of the customer interaction from invoicing to cash collection and are the primary contact for problem resolution for the customers in their portfolio. They may also perform daily administrative duties such as credit card processing, review and resubmission of invoices into customer portals and other tasks instrumental in helping the team to achieve their collection goal.

_Key Responsibilities:_

+ Support collectors in day to day duties such as credit card processing, invoice entry/review in customer portals and obtaining information such as invoices, packing slips and proof of deliveries.

+ Communicate professionally, both written and verbal

+ Effectively manage a high volume of email communication and phone contact

+ Have strong working knowledge of customer billing platforms and Thermo Fisher Scientific internal systems that allow problem identification and solution

+ Proficiency in key Excel functions that will drive collection efficiencies with our customers

+ Leverage relationships across departments and business units to improve problem resolution and drive completion of action plans

+ Use business acumen to proactively identify problems, potential risk, formulate sound solutions and develop and deliver action plans

+ Drive accountability by escalating delinquency issues within the customer and Thermo Fisher Scientific organizations

+ Ability to react to and effectively manage changes in priorities based on business need

+ Formulate a course of action to consistently accomplish or outperform established goals

+ Recognize and escalate changes in customer behavior that indicates increased risk of delinquency or default

+ Ability to work with minimal supervision; following guidelines and company policy

+ Support development and implementation of on-boarding content for new team members

+ Use Practical Process Improvement techniques to identify and solution problem root cause

+ Mentor and support other team members

+ Perform other duties as required to support customers, sales and other areas of the organization

_Minimum Requirements/Qualifications:_

+ Bachelors degree in a business field preferred.

+ Excellent written and verbal skills that allow effective communication via both phone and email; professional and customer focused manner with attention to detail

+ Goal oriented

+ Possesses a high degree of integrity

+ Administrative, collection, customer service or finance background and analytical skills necessary to reconcile customer trade accounts

+ Ability to work effectively with other team members in an open environment

+ Proficiency in programs with MS Office (Word, Excel, and Outlook), Oracle, Cognos

+ Non-Negotiable Hiring Criteria:

+ High School Diploma

+ 5+ years of experience in administration, collections and/or business or an equivalent combination of education and experience.

+ Administrative duties, business to business collections, customer service, or finance background and analytical skills necessary to reconcile customer trade accounts

+ Demonstrate proficiency with MS Office (Word, Excel, and Outlook)

+ Excellent written and verbal skills that allow effective communication via both phone and email

+ Operates with a high degree of integrity, works well in a team environment.

**Important information: This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position ( ), however, your resume should be uploaded via the SUBMIT RESUME button included within**

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-01-11 Expires: 2021-02-11

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Kelly Services
Pittsburgh, PA 15222

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