19 days old

AD03 - Front Desk Administrative Assistant

Kelly Services
Isle of Palms, SC 29451
Front Desk Administrative Assistant - Guest Service Representative - 1st and 3rd shift. 13-14 per hour.

As a Guest Service Representative, you would be responsible for greeting, registering, and checking guests out of the hotel in the hotel s continuing effort to deliver outstanding guest service and financial profitability.


Greets all guests in a pleasant and professional manner

Completes the guest registration and check-out procedures Answers telephone, transfers calls, and takes messages when applicable

Makes hotel reservations for guests, including changes and cancellations

Follows proper credit card procedures

Maintains accurate bank during shift and uses correct vouchers for specified transactions

Utilizes up-sell techniques to push our varying guest room products

Responds to all guest needs and requests in a timely fashion

Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction Understands hotel service and programs

Knowledgeable of geographical area and points of interest

Files appropriate paperwork as directed Understands hotel emergency procedures and evacuation protocols

Collects payment for all guests at check-in and check-out.

Makes changes as necessary

Keeps Front Office and Lobby area near, clean, vacuumed, and dusted daily

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager

Ensure uniform and personal appearance is clean and professional

Maintain confidentiality of proprietary information and protect company assets

Speak with others using clear and professional language

Establishes and maintains open, collaborative relationships with employees and fellow management team members.

Perform all reasonable job duties as requested.


High School diploma or equivalent and/or experience in a Hotel or a related field preferred Significant attention to detail.

Ability to operate front desk equipment: computer, switchboard, credit card machines, etc. Understanding of basic math skills

Good verbal and guest interaction skills

Collect money and issue change where applicable Ability to work as a cohesive team member - relaying information appropriately from shift to shift

Must be able to stand for several hours at a time

May be required to lift items up to 25 lbs.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-09-04 Expires: 2020-10-05

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AD03 - Front Desk Administrative Assistant

Kelly Services
Isle of Palms, SC 29451

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