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22 days old

AD10 - Administrative Assistant I

Kelly Services
Fitchburg, WI 53711
Kelly Services is currently hiring **order administrator** for a Biotechnology company in Madison, WI 53711



**Pay rate: $21.00/hr**



First shift!



**Responsibilities**




+ Review orders to identify if commercial terms are consistent with companys standard acceptable commercial terms (payment terms, freight terms, liability etc.) as outlined in SIDs Terms & Conditions procedure.

+ Ensure pricing complies with GSA and other applicable price lists.

+ Ensure all completed orders are invoiced as applicable.

+ Understand and comply with process work instructions and ISO procedures when processing bids, quotes, orders and invoices.

+ Understand and comply with the requirements of the Export Management System. Understand noncompliance implications.

+ Comply with letter of credit and sight draft and credit card procedures

+ Effectively resolve customer issues in a timely manner. Ensure communication of resolution is clear.

+ Answer the automatic call distribution department routing number.

+ Provide customer phone support related to the order process.

+ Verify commission accrual for distributor orders.

+ Maintain customer order files are accurate and per current archival procedures.

+ Assist in maintaining customer master ship-to and bill-to addresses in the ERP system.

+ Assist with resolution of A/R collection issues.

+ Authorized to generate request for credit memo per manager or finance recommendations.





**Job Requirements**




+ Associates degree in business related field required

+ 1-year Experience in customer service environment

+ SAP experience preferred

+ Strong verbal and written communication skills

+ Intermediate Microsoft Office skills including Word, Excel and PowerPoint

+ Detail orientated

+ Ability to make decisions and work independently

+ Ability to work on multiple tasks at one time





This position is managed by a remote recruiter, so please do not contact your local Kelly branch



**Apply now to this posting for immediate consideration!**



**\#TJP2020**






**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At **Kelly** , were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

\#KellyGTS
Posted: 2020-08-28 Expires: 2020-09-28

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AD10 - Administrative Assistant I

Kelly Services
Fitchburg, WI 53711

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