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Administrative Assistant/Customer Service-Military Experience

Kelly Services

Fairfield, OH
Job Code:
Kelly Services
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Job Details

Job Title Administrative Assistant/Customer Service-Military Experience

Jobid US4722AY_24711612

Location: Fairfield, OH, 45018, USA

Description **Job Description**

Kelly Services is seeking candidates for an Administrative/Customer Service role in the Fairfield, Ohio area. This is a direct hire role!!!!

Shift- 7a-3:30p

SUMMARY: Account Service Representative is responsible for completing all internal and external customer paperwork and communication for the direct purpose of shipping product, meeting customer needs and preparation of invoice.


- Answer customer inquiries regarding delivery information, status of jobs, weights and dimensions, ship dates, loading information, packing lists and final departure information.

- Coordinate information between freight forwarders, customers, freight carriers and production facilities.

- Prepare packing lists and bills of lading for daily shipments. Supply customers with appropriate information and forms. Gather all information for accurate invoicing.

- Keep appropriate records for inventory management.

- Act as backup to Military ASR personnel. This includes all items listed above/below; as well as cross training into the Military ASR function and being able to accurately process government shipments, interpret contract requirements as well as successfully being able to learn and dictate military packaging procedures.

- Investigate and resolve customer complaints. Initiate tracers of lost orders, shipments and routings.

- Host company receptions and tours. Provide assistance at meetings as assigned.

- Promote and contribute to a positive, cooperative working environment by backing up other Account Service Representatives and by taking calls and providing breaks when necessary.

- Other duties may be assigned

Interested? Send us your resume, we look forward to hearing from you!!


- To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.

- Must demonstrate the ability to exercise sound judgment.

- Prefer education generally found in a four year degree and 3 years of relevant work experience or the equivalent of education and work experience.

- Microsoft excel, word, outlook and various other programs.

- Requires the ability to read, analyze and interpret company policies and procedures.

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Previous military experience with supplies, etc. would be helpful

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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