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Administrative Assistant II

Kelly Services

Saint Petersburg, FL
Job Code:
Kelly Services
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Job Details

Job Title Administrative Assistant II

Jobid US249BJC_BH1432292

Location: St Petersburg, FL, 33747, USA

Description **Retirement Plan Service Associate, St Petersburg, FL**

Kelly Services is currently seeking with one of our top clients in **_St Petersburg, FL_**

As **Retirement Plan Service Associate,** you will provide exceptional customer service, data entry, communication, and must have the ability to meet deadlines and adhere to quality standards. Our client’s fast-paced, high volume, team-oriented environment is the perfect place to start your career!


**Have Questions? Chat with me here!**

**Contract:** ASAP- 9/30/2018

**Pay:** _$16/hour_ **_Based on Experience_**

**Schedule:** Monday- Friday: 7:30am-4pm

**(Call Center Environment!!)**


+ Answers and responds to phone and email inquiries regarding issues
+ Accurately diagnoses issues and provides client driven solutions that also meet IRS regulatory requirements Interprets rules and regulations by applying retirement plan knowledge
+ Processes financial transactions accurately
+ Conducts audits of account activity to ensure transactions meet regulatory compliance
+ Reviews client requests for corrections to determine proper course of action and provide guidance to branch personnel on resolution
+ Maintains knowledge of retirement plan rules and regulations by utilizing internal and external resources, as well as continuous training
+ Communicates, researches and resolves issues with other internal departments
+ Supports a continuous improvement environment by providing regular feedback to the leadership team on processes and procedures
+ Provides support as well as assists in on-the-job training of new associates
+ Reviews daily reports of individual productivity to evaluate personal performance
+ Performs other duties and responsibilities as assigned

+ At least 2 years’ experience working within a professional office environment
+ Ability to provide a high level of customer service in a fast paced call center-like environment
+ Proficient with Microsoft Office Suite Outlook, Word, Excel in order to create reports, update documents, spreadsheets and emails
+ Sufficient problem solving and analytical skills in order to assess client issues and accurately provide resolutions
+ Strong written and verbal communication skills in order to explain complex regulations
+ Ability to acquire and maintain new knowledge in an ever changing regulatory environment
+ High attention to detail

+ High School Diploma or GED required
**Have Questions? Chat with me here!**

**Why Kelly?**

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies
+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career
+ Access to more than 3,000 online training courses through our Kelly Learning Center
+ Group-rate insurance options available immediately upon hire*
+ Weekly pay and service bonus plans
**Apply Today!**

**If you are interested in this exciting opportunity, please apply to this posting with an updated resume. Then follow up with Joel Calderon at Tell your friends too….referrals are always appreciated!**

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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