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29 days old

Administrator HR Associate

Kelly Services
Dallas, TX 75219
Kelly Services is currently seeking a full time **Administrator HR Associate** for one of our top clients in **Dallas, TX** ! As an **Administrator HR Associate** placed with Kelly Services you will partner with and serve as a resource to management to promote positive associate relations that support HR strategy, including but not limited to: interpretation of company policies, address associate performance issues, identify resources to support managements HR needs, counsel management regarding their responsibilities, support compliance efforts and coach on changes in relevant laws/regulations.







Pay: $15.75/hr.



Schedule: M-F 9a-6p





MAJOR DUTIES AND RESPONSIBILITIES






+ Provide exceptional customer service to managers and associates via telephone and e-mail communication. This includes responding to caller inquiries quickly, completely, and professionally. Educate/ managers by providing consultation and coaching regarding: policy interpretation, associate behavior, performance management and associate development.

+ Assist managers with diagnosing and resolving issues through proper questioning techniques and risk assessment. Ability to understand and apply Company policy/procedure and applicable law, to consult with managers on best practices that reduces the risk of the Company, builds a positive work environment for the associates and supports the Companys HR strategy.

+ Accountable for identification, prioritizing, and issue resolution/escalation within established timelines. When necessary, conduct investigations in partnership with HR Business Partners and Associate Relations Center of Expertise.

+ Coach and consult with store managers in writing and delivering feedback in a manner that will motivate associates to improve while also providing solid documentation for terminations if needed. This includes review and consultation of corrective action documentation and development of appropriate performance improvement plans. Leverage exceptional active listening skills to issue spot and asking appropriate follow up probing questions. Handles complex and emotionally charged issues with composure by addressing the situation objectively, remaining unbiased.

+ Recommend policy revisions based on current store trends, legal changes, and required clarifications. Provide support to positive Associate Relations through proactive oriented projects and initiatives. Effectively utilize computer systems to capture issue details without effective biases (facts only); investigate prior issues and resolutions; and pull data for risk assessments and trends. Identify, compile, and analyze relevant HR trend data, prepare reports, and present conclusions.

+ Educate managers on proper training for associates, including required training for HR compliance.

+ Effectively identifies when issue needs to be escalated to include additional management and cross functional partners.

+ Partner closely with Asset Protection to gain knowledge of store compliance and support corrective actions and terminations.

+ Conduct Exit Interviews.









Knowledge and skills



Excellent customer service, communications and interpersonal skills



Excellent active listening and comprehension skills



Ability to accurately document as necessary risk management



Willing and capable of independently make a decision



Demonstrates customer sensitivity; including development of consultative approach to resolve issues



Ability to remain calm and demonstrate flexibility in high pressure situations



Strong consultative skills and ability to exercise judgment based on core policies and practices of the Company



Ability to conduct investigations in a neutral manner



Ability to maintain confidentiality



Excellent written and verbal communications



Strong critical thinking skills



Strong organizational skills



Strong attention to detail



Knowledge of Federal and State Employment Law





If you are interested in this position please include a copy of your resume and email me at KENC251@kellyservices.com




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-20 Expires: 2020-01-20

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Administrator HR Associate

Kelly Services
Dallas, TX 75219

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