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Agency Service Representative

Kelly Services

Cincinnati, OH
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Agency Service Representative

Jobid US41L3MM_BH1441420

Location: Cincinnati, OH, 45217, USA

Description **Kelly Services®** has been providing outstanding employment opportunities to the most talented individuals in the marketplace. We are proud to offer a several contract positions to work as an Agency Service Representative in a Healthcare **Fortune 500®** corporation located in **Cincinnati, OH.**

**Schedule:** Monday through Friday 9:00 AM to 5:30 PM

**Pay Rate:** $15.00 per hour

**Start Date:** Monday, 6/4

The Agency Service Representative is responsible for providing advanced customer service support to brokers selling company products via telephone or written communication.

**Job Description:**

+ Assists agents and brokers via telephone or written communication.
+ Responds to inquiries involving commissions, legislation, product information and policies plus procedures for Individual, Small Group, Dental and Life.
+ Will be expected to average a certain number of phone calls per representative per week, average pieces of correspondence to be processed per day.
+ Coordinates mailings and fulfillment requests.
+ Assists in broker road shows and provides reports to brokers.
+ Works on special projects as assigned.
**Job Requirements:**

+ Must have a High school diploma or equivalent.
+ 1 year of Customer Service Call Center is require experience.
+ Previous health insurance industry experience preferred.
+ Advanced benefits, claims processing or membership knowledge preferred.
+ Strong computer skills plus good communications skills.
+ Excellent attention to detail, organized and the ability to multi-task.
**Why Kelly?**

As a Kelly Services candidate you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies
+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career
+ Access to more than 3,000 online training courses through our Kelly Learning Center
+ Weekly pay and service bonus plans
+ Group- rate insurance options available immediately upon hire*
**Apply Today!**

_*Available for purchase and administered by a designated third-party vendor_

****Important information:** This position is recruited for a National Kelly Recruiter, not your local Kelly office. Please submit your resume to be considered for this position by pressing the “ **SUBMIT RESUME** ” button below. Please email Kim Smith at for any additional questions about the job posting.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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