1+ months

Air Freight Forwarder - Humble, TX area

Kelly Services
Humble, TX 77347
**Job Description**

One of the world's leading providers of supply chain solutions, combining its core products of Air Freight, Ocean Freight, and Logistics to deliver globally integrated, tailor-made end-to-end solutions is hiring locally. Purpose of Position: Air Freight Forwarder

Air Import / Export

- To serve as a point of contact for the customer and documentation processing unit, ensuring operational excellence, high productivity and customer satisfaction.


- Receive and validate customer order

- Issue shipment handling instructions to Document Processing staff

- Reserve file number

- File tariff rate if applicable

- Arrange for pick-up/transfer of cargo

- Answer all customer inquiries in accordance with the Customer Service Policy standards

- Further increase customer satisfaction and business share through proactive and regular contact

- Establish customer communication preference, i.e., phone, e-mail, fax, visit

- Handle and manage all customer contact at file level regarding exceptions

- Serve as a liaison between Document Processing and customer regarding all shipment details

- Provide accurate job costing forecast

- Assist Sales in compiling quotes by providing rates, tariffs, etc.

- Work with Sales on account implementation, ensuring a smooth transition from Sales to


- Other duties as requested

Skills & Requirements

- Excellent communication skills

- Strong interpersonal skills to effectively interact with Internal and External Customers

- Excellent knowledge of freight forwarding and regulatory requirements with proven track record of 2 years in industry (Ocean Export)

- Knowledge of all company products

- Thorough and comprehensive knowledge of company strategy, structure and pricing

- Good judgment skills and ability to make decisions

- Team player

- Proficient in company freight forwarding and MS Office applications


*Fluent in additional languages are a plus. *Must have intermediate skills in Microsoft Excel

*Must have basic skills in other Microsoft applications (Word, PowerPoint, etc)


Kelly Temporary Employee Perks:

Kelly-sponsored Affordable Care Act health care coverage available for eligible employee

Group medical, prescription, vision, dental, life, and short-term disability insurance options that are available for purchase-and the coverage is portable*

Service bonus plan

Holiday pay plan

Weekly electronic pay options

Free online training campus available

Exclusive online employee community

Employee assistance program (EAP) available at no cost

Corporate discounts

Transportation spending accounts

Only candidates with related and recent experience will be contacted for an interview.

Thank you!

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-12-13 Expires: 2020-02-13

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Air Freight Forwarder - Humble, TX area

Kelly Services
Humble, TX 77347

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