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Answering Service Operator

Kelly Services

Phoenix, AZ
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Answering Service Operator

Jobid US1221TM_23832964

Location: Phoenix, AZ, 85067, USA

Description **Job Description**

Our client is currently looking for high energy and friendly individuals who are looking for a long term opportunity in a fun and fast paced environment to work in their office located in Central Phoenix.

If you have a friendly voice, love to interact with people, we have a great job opportunity for you.

Job Description:

You will be tasked with four important objectives:

-Creating an excellent caller experience with your personality and professionalism

-Taking accurate messages for our clients via email and phone transfers

-Delivering messages to our clients timely so they can make important business decisions

-Being a positive influence to those around you

Candidate Must:

-Be friendly and caring

-Be confident

-Be curious

-Be attentive to small details

-Be dependable, dedicated and accountable

-Have schedule flexibility (Our client is open 24/7 and they have various shifts)

-Be able to work in a fast paced environment. You will take an average of 300-400 calls per day that are approximately 90 seconds in length.

-Be coachable and open to feedback.


-High school diploma or GED; some college experience preferred or degree a plus

-Basic computer proficiency, particularly with Microsoft applications as well as web-based applications

-Telephone Answering Service/Customer Service experience a plus

-Type 30 wpm

-Excellent Verbal/Written Communication Skills

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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