14 days old

Arbitration Specialist

Kelly Services
Murfreesboro, TN 37133
Are you looking for your next great career move? At Kelly we believe that work should work for you and we're here to help you take the next step in furthering your career.

Kelly Services in partnership with **Nissan North America** is currently recruiting for an **arbitration specialist** to evaluate, manage, and negotiate incoming cases from the Better Business Bureau, regulatory agencies, and consumers in reference to Lemon Law and breach of warranty issues.

This position is a full time, hourly position paying **$27.80/hour** with growth opportunities available within Nissan after a year in this role. Arbitration specialists are also eligible for **quarterly bonuses up to $1,500/quarter** based on performance.

In this position, you will:

+ Evaluates incoming cases from the BBB Auto line, regulatory agencies, attorneys, dealerships and consumers in reference to alleged Lemon Law and Breach of Warranty issues.

+ Effectively negotiates settlements and repurchases directly with consumers, dealers, third-party contacts and regional personnel through strong verbal and written communication.

+ Presents strong and compelling arguments at BBB Auto line arbitration hearings to represent and defend Nissan North America, Inc in lemon law and breach of warranty cases.

+ Processes voluntary and mandated repurchases/replacements within mandatory time frame requirements of each state to prevent financial penalties.

+ Reviews and resolves issues following lawful guidelines.

+ Schedules appointments between dealers, customers, and factory representative regarding issue resolution and arbitration avoidance.

We are looking for someone with good interpersonal, conflict resolution, negotiation, and decision-making skills.

**Minimum Qualifications:**

**Job Knowledge and Skill:** Basic computer systems knowledge, proven customer interaction skills, strong verbal and written communication skills, and strong organizational skills.

**Experience:** One year directly related experience at a professional level.

**Education:** Bachelor's Degree is required for this role.

**Computer Skills:** Basic knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats.

If you or anyone you know may be interested in this role, don't wait, **apply to be an arbitration specialist today!**


**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-07-29 Expires: 2022-08-29

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Arbitration Specialist

Kelly Services
Murfreesboro, TN 37133

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