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26 days old

Assistant Program Director

Kelly Services
Agoura Hills, CA 91301
Kelly Services has a DIRECT HIRE opportunity in Westwego, LA.


$40,000-$48,000 a year


JOB DETAILS:


The position duties include a wide range of activities related to monitoring employee performance, ensuring all work is completed accurately within specified time frames, and making sure high levels of customer service are always provided.


SUPERVISION RECEIVED AND EXERCISED:

Operates under the direct general supervision of assigned manager or assistant program director. The Supervisor exercises leadership over 5-12 employees.


ESSENTIAL DUTIES AND RESPONSIBILITIES

The below statements are intended to describe the general nature and scope of work performed under this position. This is not a complete listing of all responsibilities or skills required. Other duties may be assigned.

Monitor production, quality control and data integrity of transactions completed by staff

Conduct the specified percentage level of Quality Control of staffs files

Ensure staff meet and/or exceed NMA performance standards

Ensure staff compliance with the Housing Authoritys Administrative Plan, Standard Operating Procedures and HUD regulations

Determine staff training needs; Coordinate and provide appropriate training, coaching, etc.

Completion of Performance Plans, evaluations, and disciplinary actions

Monitor and approve staff time sheets

Ensure staff provides professional and comprehensive customer service to internal and external customers

Evaluate procedures and processes and provide recommendations for program excellence

Promote open communication between teams, departments, and divisions

Provide excellent customer service to participants, landlords, co-workers, clients, and vendors

Obtain certification in Housing Choice Voucher Specialist and Executive Management within 120 days of employment

Performs other duties as assigned


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Posted: 2021-09-24 Expires: 2021-10-25

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Assistant Program Director

Kelly Services
Agoura Hills, CA 91301

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