14 days old

Auto Technician - Remote

Kelly Services
Murfreesboro, TN 37133 Work Remotely
Kelly Services, in partnership with Nissan Extended Services North America (NESNA), is currently seeking a highly motivated Mechanical Claims Adjuster which will utilize your experience as an automotive technician and/or service advisor to process mechanical claims. This position requires telephone support of all facets of the claims lifecycle, including pre approvals of maintenance claims, mechanical claims, verifying parts and labor charges, securing of vendor parts and assigning third-party vehicle inspections. In this position the agent will work closely with others in a team environment. Mechanical and Automobile Servicing background is required for this position. ASE Automobile & Light Truck Certification preferred to provide day to day assistance to our service agreement policy holders, dealerships or service facilities in assisting with the adjudication of claims issues.

**Position Description:**

+ Provides telephone claims support on Nissan Security+Plus, Infiniti Elite and QualityGuard+Plus(QGP) service contracts

+ Provides pre-approvals on service agreements for Nissan/Infiniti dealers and non-Nissan/Infiniti Dealers and/or Independent Repair Facilities

+ Conducts transactions according policies and procedures to increase consistency of service to dealer and field personnel as well as to ensure proper use of service contracts funds

+ Responds to and assists regional personnel with claims issues related to Service Contracts

**Job Requirements:**

+ Automotive Technical Abilities / hands on Technician experience

+ Automobile Servicing / Repair Experience

+ Self-motivated team player with good communication skills (verbal and written)

+ Excellent decision making, negotiation and conflict resolution skills

+ A minimum two years of directly related experience at a professional level

+ Previous automotive / technical experience at either a manufacturer or dealer level is required, especially in the Parts and Service area

+ High School or equivalency, Bachelors degree in a related discipline is preferred

+ Working knowledge of Microsoft Office Suite and other PC applications

+ Typing skills: 30WPM

+ ASE Automobile & Light Truck Certified Preferred

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-05-31 Expires: 2021-07-01

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Auto Technician - Remote

Kelly Services
Murfreesboro, TN 37133

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