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13 days old

Automotive Call Center Agent

Kelly Services
Murfreesboro, TN 37133
**Are you an Automotive Technician tired of turning wrenches or working at flat rate?**


Kelly Services in partnership with the Nissan/Infiniti is currently recruiting for an experienced technician skilled in Engines and Transmissions to work in their Powertrain Call Center.


This position is a full time, hourly, and **virtual/work from home opportunity.**


In this position, you will:


+ Protect the Nissan/Infiniti ownership experience by validating and approving the technician's diagnosis.

+ Serve dealership personnel as they navigate Nissan/Infiniti policies and procedures.

+ Provide excellent customer service via phone calls, emails, and chats.

+ Provides claim support to Nissan and Infiniti dealers

+ Adjudicates warranty claims to ensure timely and accurate claim payment.

+ You will validate technician diagnosis by researching Technical Service Bulletins, Electronic Service Manuals, and Campaign publications.

+ Continuously work on skill development.


We are looking for someone with solid interpersonal, conflict resolution, negotiation, and decision-making skills.


**Minimum Qualifications:**


**Job Knowledge and Skill:**


**Experience:** Three or more years of professional automotive experience, preferably with some dealership experience


**Education:** Associate's Degree preferred but not required, certification as an ASE Technician is preferred or the willingness to get certifications at Nissan's expense,


**Computer Skills:** Knowledge of word processors, spreadsheets, other PC applications. Typing speed of 30wpm or better.


**If this sounds like something you may be interested in don't wait, apply today!**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-17 Expires: 2022-07-18

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Automotive Call Center Agent

Kelly Services
Murfreesboro, TN 37133

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