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22 days old

Automotive Warranty Call Center Agent

Kelly Services
Murfreesboro, TN 37133
Are you looking for your next great career move? At Kelly we believe that work should work for you and we're here to help you take the next step in furthering your career.


Kelly Services in partnership with **Nissan North America** is currently recruiting for a **Remote Warranty Call Center agent** to provide day to day direction and assistance to dealer and regional personnel with telephone support and telephone training on all facets of the claims life-cycle, including warranty, service contracts, campaign, goodwill inquiries, pre approvals, and post approvals


This position is a **remote** full time, hourly position paying **$23/hour (up to $25 with ASE or Master Certifications)** with growth opportunities available within Nissan after a year in this role.


**Shift:** Monday-Friday, 10am-7pm CST


In this position, you will:


+ Provide telephone customer service claims support to Nissan and Infiniti dealers.

+ Provide dealers with claims pre approvals and post approvals as situation dictates.

+ Conduct transactions according to Assurances Products Claims policies and procedures to increase consistency of service to dealers and field personnel as well as to insure proper use of Warranty, Security Plus, and Goodwill Funds.

+ Respond to and assists regional personnel with Claims issues related to Assurance Products.


We are looking for someone with good interpersonal, conflict resolution, negotiation, and decision-making skills.


**Minimum Qualifications:**


**Job Knowledge and Skill:** Basic computer systems knowledge, proven customer interaction skills, strong verbal and written communication skills, and strong organizational skills.


**Experience:** One year directly related experience at a professional level.


**Education:** High school diploma


**Computer Skills:** Working knowledge of Microsoft Office Suite and other PC applications. The ability to type 30 words/minute.


If you or anyone you know may be interested in this role, don't wait, **apply to be a Warranty Call Center agent today!**


**\#CB**


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-06 Expires: 2022-07-07

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Automotive Warranty Call Center Agent

Kelly Services
Murfreesboro, TN 37133

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