1+ months

B2B Collections Representative

Kelly Services
Phoenix, AZ 85067
  • Jobs Rated
Love resolving accounts and helping others become current? Then lots talk about this great company!!

We are representing a great client that is in need of a great employee to assist with bringing accounts current.

Must have B2B collections experience, minimum 1 year.

+ Monday- Friday 8-5 pm

+ Starts this month!

+ $21.00 an hour

+ LOA coverage for 4 months

+ Located near 44th Street and Van Buren


The Collector is responsible for the collection and clearing of past due balances on customer accounts. Each Collector is assigned a group of customers to monitor, the team collectively bring in $16 million each week in cash receipts. The employee will be responsible for finding creative means to effectively resolve problem accounts. Using ones own personal initiative, balance, and strives to achieve delinquency goals asset by the department manager.

**Primary Duties and Responsibilities and Technical Requirements:**

+ Identifies collection targets by creating own hit list, this process includes the utilization of various accounts receivable aging reports available on demand for each collector.

+ Duns late paying accounts by compiling and sending dunning letters and statements to the customer via email or postal service.

+ Contacts customers to secure payment on open items, escalates collection contact within the customer's organization until payment or resolution is achieved.

+ Negotiates settlement of disputed account balances.

+ Reviews customer cash flow situation and formulates repayment plans.

+ Contacts loading and unloading warehouses, truckers and other agents to obtain customer paperwork to prompt payment of open items.

+ Coordinates credit activity with the client's sales, customer service, pricing and operations department.

+ Recommends credit deadlines, after conferring with Sales, to customers who do not resolve past due balances.


+ Collection experience required.

+ Excellent communication and interpersonal skills, drive to exceed expectations.

+ Familiar with PC and MS office software such as Word, Excel, & Outlook.

+ Solid work ethic and customer focus. Has sense of urgency regarding quality of work.

+ Is self-motivated and able to work with minimal supervision in a team environment.

+ High degree of professionalism and comfort working with external customers

+ Problem-solving, critical thinking skills with the ability to research and analyze data.

**Physical Requirements:**

+ Able to sit in front of a computer for at least two hours at a time.

+ Able to learn and retain information of new software programs as needed in the position.

+ Able to multi-task, such as speaking, listening, typing, and searching for info within an application.

+ Able stand, bend and walk.

+ Active listening skills to understand the customer needs.

+ Able to speak to provide direction and/or information as required by the role.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Jobs Rated Reports for Computer Programmer

Posted: 2020-10-21 Expires: 2020-12-21

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B2B Collections Representative

Kelly Services
Phoenix, AZ 85067

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