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B2B Customer Service Rep

Kelly Services

Saint Paul, MN
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title B2B Customer Service Rep

Jobid US3411PV_24794142

Location: Saint Paul, MN, 55172, USA

Description **Job Description**

We are looking for stellar Customer Service Reps with a track record of providing excellent service across business lines! This growing, family-owned manufacturer is in need for Customer Services Reps with experience working with other business, not simply the end user.

Main Responsibilities

-Investigation and resolution of customer issues.

-Analysis of individual solutions and taking appropriate action to ensure all customer requirements are met.

-Coordination of activities with internal organization departments.

-Providing follow up, and initiation of correspondence.

-Accessing, updating, and maintenance of customer computer database (web portal) and manual

-Record keeping systems for individual accounts.

-Providing special attention to rush orders, preparation of standard reports on status of items being expedited and reporting of major problems in supervisor.

-Enter and update customer orders on business system.

-Processing customer's orders through the process.

-Work with other departments to ensure on time delivery.

-Perform other associated duties as needed to continue the productive operation of the

department and division.

-Keep work area clean and orderly. Work in a manner that is in accordance with established safety procedures.

Interested? Please submit your resume or give us a call at 612-339-7154.


Requires minimum of 3 years customer service experience in a manufacturing environment.

Excellent communications skills, both verbal and written. Working knowledge of Microsoft Office. High School diploma or equivalent - business classes preferred.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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