CenterWatch

1+ months

Benefits Customer Care Representative

Kelly Services
South Portland, ME 04116
Looking for stable work to get you through the holidays? Kelly Services is currently seeking several **Customer Care Representatives** for one of our top clients in **Portland, ME!**



**Pay Rate: $15.75/Hr**

**Schedule: Monday through Friday 8:30am -5:00pm (day shift!)**

**Duration: 11/18/2019 to 03/31/2020**




**DUTIES**




+ Performs research and analysis, advocating on behalf of customers through whole case methods.

+ Learns to provide full service to members, providers, group administrators, and brokers by processing health care claims, handling inquiries, and/or performing membership functions. Performs at least two of the three functions routinely.

+ Receives inbound telephone calls or paper and electronic claims from members and providers. Resolves issues for members, providers, group administrators and brokers.

+ Analyzes the situation and completes research to ensure no rework or follow-up issues.

+ Applies knowledge of policies and procedures, products, legislation and claims workflow. Interacts with systems to ensure claims are paid or denied based on terms of contract



**EDUCATION/EXPERIENCE**




+ High School Diploma/ GED

+ 3-6 months experience in a Call Center environment;

+ Demonstrated ability to listen effectively, use probing skills to obtain relevant information and establish rapport quickly with customers and co-workers; or any combination of education and experience, which would provide an equivalent background.



**Why Kelly?**

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

As a Kelly Services candidate you will have access to numerous perks, including:

Exposure to a variety of career opportunities as a result of our expansive network of client companies

Career guides, information and tools to help you successfully position yourself throughout every stage of your career

Access to more than 3,000 online training courses through our Kelly Learning Center

Weekly pay and service bonus plans

Group- rate insurance options available immediately upon hire*



**Let us help advance your career today.**

*Available for purchase and administered by a designated third-party vendor

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, and Gender Identity, and is committed to employing a diverse workforce.




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-09-06 Expires: 2019-12-02

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Benefits Customer Care Representative

Kelly Services
South Portland, ME 04116

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