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Benefits Specialist

Kelly Services

Charlestown, MA
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Benefits Specialist

Jobid US24R3RR_BH1431083

Location: Charlestown, MA, 02129, USA

Description Kelly Services is currently seeking **Benefits Specialists** for a well-known medical center located in Charlestown, MA.

The Coordination of Benefits (COB) Specialist is responsible for optimizing COB recovery efforts by identifying and investigating Medical Center members for other insurance coverage. The COB Specialist is responsible for partnering with our providers and members to respond to and resolve incoming COB inquiries and appeals. The Specialist is expected to take complete responsibility for every interaction with a provider and a member by providing outstanding service. The Specialist is also responsible for accurate and timely processing of COB claims, completing activity reports, communicating COB policies to internal and external sources, and supporting the recovery efforts of the department.

**Job Title: Coordination of Benefits Specialist**
Location: Charlestown, MA 02129
Type: Temporary
Length: 4/16/18 - 5/21/18
Schedule: M-F, 8:30 am - 5:00 pm
Pay Rate: $20.00 - $23.50 per hour

**Key Functions/Responsibilities:**

+ Responds to provider and member phone calls and correspondence including but not limited to claim adjustments requests, appeals, corrected claims, timely filings and projects.
+ Investigates members for other insurance through phone calls, questionnaires, provider inquiries and claims in order to optimize savings to the Plan.
+ Accurately processes COB claims in Facets, including retractions, denials, repayments and secondary balances.
+ Processes all departmental reports in an accurate and timely manner and reports findings to the team lead and manager.
+ Participates in departmental meetings and assists in the development of workflow and process improvements.
+ Assists in internal departmental training programs on COB and participates in the training of new COB team members.
+ Identifies additional methods for increased recoveries through interactions with internal and external customers.

+ Bachelor’s Degree in Business, Healthcare Administration or related fields; or an equivalent combination of education, training, and experience is required.
+ 4+ years of progressively responsible experience in a healthcare or managed care field required.

+ Experience in COB claims processing, and experience in a Medicaid MCO setting highly preferred.
**Competencies, Skills, and Attributes:**

+ Proficient PC skills including all Microsoft Office products required.
+ Candidate must be able to multi-task and prioritize work.
+ Must have excellent verbal and written communication skills, organizational skills and customer service skills.
+ The COB Specialist must demonstrate initiative for process improvement and have the ability to provide direction and feedback to co-workers.
+ Ability to work both as a team member and independently.
+ Regular and reliable attendance is an essential function of the position.
+ Ability to work OT during peak periods.
**Apply Today!**

**If you are interested in the position please apply to this posting and send a follow up email with your resume to for further consideration.**
**Thank you for your time and I look forward to working with you!**

**Why Kelly** **®** **?**

With Kelly, accounting and finance professionals like you will have access to some of the world’smost respected companies—providing you with challenging, high-visibility projects that can transformyour career. We work with 95 of the Fortune 100™ companies, and more than 3,000 finance and accountinghiring managers rely on us each year to access the best temporary and full-time talent: people likeyou.

Let us help advance your career today.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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