22 days old

Bi-lingual Customer Service Representative

Kelly Services
West Jordan, UT 84084
**Kelly Services is hiring a Bi-lingual (Spanish/English) Customer Service Representative!!**

**Pay 19.50hr / Full time M-F 8:00am-4:30PM**

**This a 4 month assignment at the moment but depending on the correct candidate, the customer will be willing to extend the assignment or bring you on directly full-time.**

**CSR Role within the Customer Service organization is a dynamic role that provides consistent customer experience and complex problem solving opportunities. The role serves as a value add to our clients and their customers** .


+ responsible for providing best in class service by responding to Inbound inquiries concerning debit card transactions, products, services, disputes, fees, billing errors, payments, or any other requests related products; and act as a rapid response unit for special projects as assigned.

+ Assist customers with issues that they may be having with their account

+ Take inbound calls for mobile wallet provisioning, navigate knowledge management tools, system applications and handle general customer service inquiries with limited assistance from supervisors

+ Understand and evaluate customer questions in a 1-call resolution

+ Take ownership of member inquiries and foresee causes of additional inquiries

+ Ability to deescalate inquiries and be genuinely empathetic in conversation with customers

**Experience Required Skills:**

+ Prior Call Center experience

+ Strong individual performance

+ A High School Diploma or GED shows that you can stick to something or show the fortitude to finish a difficult task.

+ Requirement / Thorough and accurate in all you do so the customer and agent have the correct information

+ Must be able to pass a criminal background check

+ Bilingual in Spanish and English

**If you or anyone you know fits the qualifications and is interested in the position, feel free to send your resumes over to or send me a text directly to 562-276-0784 and ask for Andrea Padilla.**


**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2022-06-06 Expires: 2022-07-07

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Bi-lingual Customer Service Representative

Kelly Services
West Jordan, UT 84084

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