16 days old

Bilingual Customer Service Rep

Kelly Services
Garland, TX 75046
Bilingual CSR needed in Garland, TX $18 an hour

Receive incoming calls, and process telephone orders from customers, verify correct items, quantities, prices and availability. Coordinate customer orders to ensure they are shipped in a timely manner; effectively communicate priority orders. Contact customers who have blanket orders on a regularly scheduled basis. Obtain information on new customers. Troubleshoot and resolve customer issues with products or specific orders. Receive and direct calls other than customer service to the appropriate personnel. Assist Area Managers with fulfillment of orders, special orders, or research necessary. Track and address any back order issues, and all other manual reporting; audit as necessary attention to detail .

Minimum of 2-3 years of customer service experience or related field. High school diploma or GED. Skill Requirements Advanced communication skills/ Polished phone etiquette. Knowledgeable in customer service delivery. Knowledge and experience with improving processes. Excellent written and verbal communication skills. Strong organizational, problem-solving, and analytical skills. Ability to manage priorities, workflow, and implementing actions. Proficient with MS Office Word, Excel, PowerPoint Advanced data entry skills.


**You should know:** Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A Kelly recruiter will confirm and share more details with you during the interview process.

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-12 Expires: 2022-10-22

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Bilingual Customer Service Rep

Kelly Services
Garland, TX 75046

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