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24 days old

Bilingual Customer Service Representatives / Call Center (North Richland Hills 76180) $17/hr

Kelly Services
North Richland Hills, TX 76180
Kelly Services is hiring for a **_BILINGUAL (Spanish-English) CUSTOMER SERVICE REPRESENTATIVES_** for a company in **_North Richland Hills, TX 76180_** . **Call Center experience is required** . This is a **_contract position for a full year (12 months) working 2_** **_nd_** **_shift_** **2:30 PM to 11:00 PM** . Pay is $17 hourly.


****Training will be for 30 days on-site. Once training is complete, you will be assigned a schedule, so it is important that you are available to work between the hours of 5 AM to 10 PM (8-hr-shifts). You will also receive 1 off day within the week and 1 off day within a weekend. Flexibility is a MUST.


After 30 days, employees may be allowed to work remotely from home, based on performance and need. You must be able to use your own equipment (laptop) connected to an ethernet and NOT WiFi.****


Should you be interested and qualified for the position, please apply to this posting directly. Once completed, please send your resume to aj.martinez@kellyservices.com and call **281-899-5097** to schedule your interview ASAP. Please review the full job description below. **RESUME IS REQUIRED** .


**JOB DESCRIPTION:**


+ Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency.

+ Takes and dispatches messages accurately while following strict protocols provided by clients.

+ Assists with representative training, as needed. Works on special projects, as needed.


**REQUIREMENTS:**


+ High School diploma or equivalent/GED (please have your diplomas handy because you will have to provide proof of education).

+ Exceptional telephone etiquette is required, as well as the ability to maintain complete confidentiality of any or all information gained while performing this role.

+ Demonstrates a general knowledge of medical terminology (a plus).

+ Previous customer service or call center experience preferred.

+ Typing speed of 35 words per minute.

+ **Proficient in the English and Spanish language.**

+ Good working knowledge of Microsoft Office to successfully navigate through the multiple computer systems.

+ Ability to gain a basic understanding of the Infinity system and the associated call center software.


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-08 Expires: 2021-03-11

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Bilingual Customer Service Representatives / Call Center (North Richland Hills 76180) $17/hr

Kelly Services
North Richland Hills, TX 76180

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