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8 days old

Bilingual Mandarin Customer Support Specialist

Kelly Services
New York, NY 10176
**Bilingual Mandarin Customer Support Specialist** $22.00 an hour


Our client is a leading insuretech provider for the real estate rental industry. They are seeking new Customer Support Specialists to join their company for Summer 2021!


This person will handle renter communications, learn about the underwriting processes and assist with data analysis/audits.


**Responsibilities**


+ Work with renters, brokers and leasing offices to close deals and drive revenue

+ Audit closed deals to ensure that its aligned with underwriting guidelines

+ Gather data from inbound communications to help inform business decisions regarding how to improve our customer service processes


**Requirements**


+ Fluency in English and Mandarin (oral and written) is a must

+ Amazing customer service skills: positive attitude with an exceptional demeanor on the phone, over email, and in-person

+ Willingness to work one weekend day per week, with one day off during the week (5 day workweek)

+ Highly organized and detail oriented

+ Ability to work on a team with frequent, structured communication


**Salary, Benefits & Perks**


+ **_Remote work_**

+ **_Competitive hourly pay rate_**

+ **_Flexible working schedule_**


**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-06-07 Expires: 2021-07-08

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Bilingual Mandarin Customer Support Specialist

Kelly Services
New York, NY 10176

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