30 days old

Bilinguals - We Have a Call Center Opening For You, Call Us Today We'll train!!

Kelly Services
Rancho Cordova, CA 95670
**Job Description**

Kelly Services is currently looking for Spanish Bilingual Call Center Representatives!! These are contract to hire positions that pay $15.72 for English speaking candidates and $16.42 for Spanish speaking candidates. You would have the opportunity to work on site for Centene-s (Previously known as Health Net) located in Rancho Cordova, CA. If you are looking for a long term career apply today!!


Interview with the HealthNet Hiring Manager: 10/15/19-10/17/19

Agency: Kelly Services

Assignment with: HealthNet/Centene

Position Title: Customer Service Representative I

Job Duties: Under direct supervision, the Customer Service Representative handles inbound customer inquiries, including but not limited to claims and benefit interpretation. The Customer Service Representative services prospective members, enrolled members, providers, employers, vendors, and other customers. This position is responsible for resolving all aspects of customer inquiries and complaints; providing accurate and timely responses; and entering accurate information into the customer database.

Pay Rate: $15.72 per hour / $16.42 Bilingual (Spanish Tested)

Start Date: 11/18/2019

Assignment Length: Temp-to-Hire opportunity

Training: Training will be 6-7 weeks long- 100% attendance is required

Hours: Must be available any shift between 7am-7:30pm Mon-Sat. Set Schedule will be determined during training and provided to you. This department offers a minimum of 40 hours a week between Mon-Sat (may include holidays)

Location: Sun Center Dr, Rancho Cordova Ca 95670


Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Requirements and Qualifications:

Must be Spanish Bilingual

Minimum of six months of customer service

Medical terminology is a plus but not mandatory

100% attendance during training

Passionate about providing superior customer service

Exceptional verbal and written communication skills in English

Computer skills and familiarity with Window applications, and a typing ability of 30 wpm required

Ability to interact professionally with both internal and external contacts

Competent and desires to work in a fast-paced environment is required

Education: Minimum of GED or High School Diploma

Apply Today! If you have any questions please contact our office at 916-935-1533.



Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

Holiday pay plan

Weekly electronic pay options

Online training campus that provides more than 3,000 free courses to help improve and develop skills

Corporate discounts

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-18 Expires: 2019-11-18

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Bilinguals - We Have a Call Center Opening For You, Call Us Today We'll train!!

Kelly Services
Rancho Cordova, CA 95670

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