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20 days old

Billing Customer Resource Associates

Kelly Services
Scottsdale, AZ 85258
**Billing Customer Resource Associates -- *Multiple Openings***

**Scottsdale, AZ**







Kelly Services is seeking motivated, hardworking individuals to work as a billing customer resource associates for a premier client in Scottsdale, AZ. If you are looking to work in an environment that is dynamic and team oriented that will offer potential for growth, this is the job for you.



**POSITION SUMMARY:**




+ Responsible for delivering high level of quality service to customers.

+ Receives and responds to customer calls, inquiries, requests and complaints, which may require research and investigation to reach resolution; and delivers superior customer service in a prompt, respectful and courteous manner to ensure customer concerns are resolved.



**PRINCIPLE RESPONSIBILITIES:**




+ Responds in a timely and accurate manner to customer service calls, ensuring that service issues and concerns are treated in a respectful and professional manner.

+ Effectively responds to routine issues regarding residential and commercial service matters, which may involve outbound calls and other communications to resolve billing questions, service inquiries or cancellations, commercial price increases and equipment issues.

+ Returns all internal and external calls, emails and faxes in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner.

+ Enters service data into computer for billing and scheduling purposes.

+ Logs information about customer service interactions into systems; updates information in a timely and accurate manner in order for associates to able to track service inquiries and resolution.





Interested candidates, apply today!




**Why Kelly** **** **?**



With Kelly, accounting and finance professionals like you will have access to some of the worlds most respected companiesproviding you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-30 Expires: 2019-11-30

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Billing Customer Resource Associates

Kelly Services
Scottsdale, AZ 85258

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