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13 days old

Billing Resource Associate

Kelly Services
Scottsdale, AZ 85258
Kelly Services is seeking motivated, hardworking individuals to work as a Billing Resource Associate for a premier client in Scottsdale, AZ. If you are looking to work in an environment that is dynamic and team oriented, this is the job for you.


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POSITION SUMMARY: With appropriate knowledge of the Company's services and processes, the Billing Resource Associate works under the direct supervision of the Accounts Receivable Supervisor in a corporate environment to deliver the highest level of quality service to our customers. The Billing Resource Associate receives and responds to customer calls, inquiries, requests and complaints, which may require research and investigation to reach resolution.



PRINCIPLE RESPONSIBILITIES:

Effectively responds to routine issues regarding residential and commercial service matters, which may involve outbound calls and other communications to resolve billing questions, service inquiries or cancellations, residential commercial price increases and equipment issues.

Returns all internal and external calls, emails and faxes in a timely manner to ensure that customers concerns are understood, addressed and resolved in an efficient and complete manner.

Receives and reviews individual performance metric reports and action plans with manager to understand individual performance.

Enters service data into computer for billing and scheduling purposes.

Logs information about customer service interactions into systems; updates information in a timely and accurate manner in order for associates to able to track service inquiries and resolution.

Performs other job-related duties as assigned or apparent.








**Why Kelly** **** **?**



With Kelly, accounting and finance professionals like you will have access to some of the worlds most respected companiesproviding you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-11-01 Expires: 2019-12-02

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Billing Resource Associate

Kelly Services
Scottsdale, AZ 85258

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