22 days old

Billing Specialist

Kelly Services
Naperville, IL 60540
Kelly Services has partnered with a Fortune 500 company that is looking to fill a **temporary/contract Billing Specialist** position in **Naperville, IL** . The contract **is set to last 12 months** from the contract start date.

Working with this client, you will be assigned to a multinational oil and gas company, with revenues of over $390 billion dollars. It is a vertically integrated company operating in all areas of the oil and gas industry, including exploration and production, refining, distribution and marketing, petrochemicals, power generation and trading.

**Hours:** Monday-Friday 8am-5pm

**Pay Rate:** 17-20/hour DOE

**Role Summary**

This is a Billing Specialist role with customer interaction in the area of invoicing activity. The main focus of the role is on invoice dispute reconciliations to ensure customers are accurately billed for product and/or services. The client supply chain is complex due to the multitude of systems and interfaces, the variety of customer segments, and the various delivery channels used in the supply chain. The expectation of this role is to gain a strong understanding of the order to cash process to be able to understand and resolve issues accurately and within specific resolution (SLA) timeframes.

**Key accountabilities**

+ Resolve customer invoice disputes in the area of fuel delivery, price, quantity, tax and freight.

+ Record financial entries including invoice corrections and account adjustments within SAP system.

+ Proactively ensure closed loop resolution and customer satisfaction while working within a global CRM ticketing system.

+ Interface with internal and external partners to resolve customer issues.

+ Participate in Root Cause Investigation team analysis for fuel invoice errors while supporting the Invoice Accuracy agenda

+ Identify continuous improvement opportunities to Team Lead and participate in work sessions that result in operational efficiency and performance.

+ Demonstrate a performance culture by contributing to the departments

+ Balanced Scorecard metrics and provide input to business insights on delivery achievements and gaps.

+ Build, maintain and improve internal and external customer and Partner relationships resulting in positive customer experiences that drives improved customer satisfaction

**The ideal candidate**

+ Bachelors Degree and qualifying experience or a High School diploma or GED Two years of experience in a business to business (B2B) account management environment, working with financial entries, debits / credits, invoice reconciliations is also sufficient.

+ Proficient PC skills (Microsoft Office, Business Web based applications) specifically Proficiency with MS Excel and MS Access are required for this role (SAP experience is a plus)

+ Comprehension of all end to end business processes and programs that support the Order to Cash process.

+ Strong problem solving abilities and capacity to independently prioritize and organize work to meet customer service request timelines.

+ Excellent communication (verbal & written) skills and ability to function effectively, independently and as part of a team.

+ Ability to manage multiple priorities and take direction from many sources; flexibility and adaptability to change.

****Important information** : This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter recruiting for this position

**Why Kelly** **** **?**

With Kelly, accounting and finance professionals like you will have access to some of the worlds most respected companiesproviding you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2019-10-23 Expires: 2019-11-23

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Billing Specialist

Kelly Services
Naperville, IL 60540

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