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3 days old

Billing Specialist

Kelly Services
Naperville, IL 60540
Billing Clerk - JOB TITLE: Billing Specialist IV Position Type: Temporary Requisition Number: BPJP00045047 Positions Requested: 1 Rate Info: Bill Rate: 25.66 OT Bill Rate: 35.92 DT Bill Rate: Job Description: Role synopsis The Billing Specialist will customer segments in the area of invoicing activity. The main focus of the role is on invoice dispute reconciliations to ensure customers are accurately billed for product and/or services. BPs supply chain is complex due to the multitude of systems and interfaces, the variety of customer segments, and the various delivery channels used in the supply chain. This expectation of this role is to gain a strong understanding of the order to cash process to be able to understand and resolve issues accurately and within specific resolution SLA timeframes. This role requires high attention to detail and accuracy, good business process aptitude and the ability to work in a dynamic, fast paced environment with continuous improvement efforts while meeting daily deadlines. Key accountabilities Resolve customer invoice disputes in the area of fuel delivery, price, quantity, tax and freight. Record financial entries including invoice corrections and account adjustments within SAP system. Proactively ensure closed loop resolution and customer satisfaction while working within a global CRM ticketing system. Interface with internal and external BP partners to resolve customer issues. Participate in Root Cause Investigation team analysis for fuel invoice errors while supporting the Invoice Accuracy agenda Identify continuous improvement opportunities to Team Lead and participate in work sessions that result in operational efficiency and performance. Demonstrate a performance culture by contributing to the departments Balanced Scorecard metrics and provide input to business insights on delivery achievements and gaps. Build, maintain and improve internal and external customer and BP Partner relationships resulting in positive customer experiences that drives improved customer satisfaction Essential Education High School diploma or GED Two years of experience in a business to business B2B account management environment, working with financial entries, debits / credits, invoice reconciliations. Proficient PC skills Microsoft Office, Business Web based applications Essential experience and job requirements SAP experience Accounting and invoice reconciliation experience Proficient PC skills Microsoft Office, Web based applications Desirable criteria qualifications Bachelors degree or equivalent experience preferred. Comprehension of all end to end business processes and programs that support the Order to Cash process. Strong problem solving abilities and capacity to independently prioritize and organize work to meet customer service request timelines. Excellent communication verbal written skills and ability to function effectively, independently and as part of a team. Ability to manage multiple priorities and take direction from many sources; flexibility and adaptability to change. Strong computer skills: Microsoft Office excel, outlook , SAP PR4, Material Movement, Sales Distribution, Financial Accounting Managers Requested Bill Rate: No Value Does the position allow for worker to be virtual/remote: No What attributes would make this candidate stand out: Role will be required to prepare documents via word, utilize DocuSign and update SAP with applicable What is the skill validation process?: Phone Critical Position: No Additional Requirements: Role will be required to prepare documents via word, utilize DocuSign and update SAP with applicable billing information. 9/80 Work Schedule: N/A




**Why Kelly** **** **?**



With Kelly, accounting and finance professionals like you will have access to some of the worlds most respected companiesproviding you with challenging, high-visibility projects that can transform your career. We work with 90 of the Fortune 100 companies and found opportunities for more than 5,500 finance and accounting professionals last year. Let us help advance your career today.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.



Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-15 Expires: 2020-02-15

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Billing Specialist

Kelly Services
Naperville, IL 60540

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