Kelly Services is immediately hiring for an Account Associate for one of our customers. Our client is a leading customer in the Pharmaceutical industry and is looking for a High attention to detail, organized, experienced candidate to join their team on a full time basis.


The Account Associate will specialize in new, large clients while maintaining relationships with our established clients. Working closely with our stellar sales team, the Account Associate will process the duration of the contract and commitments to the client pertaining to their account, internally and externally. As the Account Associate, you will project manage all internal teams to deliver on the product. You will also be the main point of contact for the client.


**Responsibilities:**


managing distribution of collection kits, ordered and sent to the collection sites or doctor groups


updating necessary channels for inventory


setting up the collection company (BA PLS or other) - scheduling, communicating and following up, instructions and lab communications, delivery of samples communication


updating all internal systems of new work and expected details and dates, manage that IT requirements met and clients onboarded in our system


client billing information gathered and shared with finance


deliverables/results delivered on time


follow up with the client


ongoing sales and continued work orders for ongoing business


A/R outreach on unpaid invoices


Contract amendments or changes


client feedback channel


reporting



**Qualifications:**


A Bachelor's degree is preferred


4+ years customer account management experience.


1+ years marketing experience.


2+years sales experience.


A professional appearance.


Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.


The ability to read, write, and perform basic math.


Excellent listening, negotiation and presentation abilities


Biotech and pharmaceutical industry experience **required**



**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.