25 days old

Business Analyst

Kelly Services
Gaithersburg, MD 20898
**At Kelly** **** **Professional & Industrial, were passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.**

We are seeking a **Business Analyst** for a leading pharmaceutical company in **Gaithersburg, MD!**

**Schedule:** **Hybrid (needs to be close to Gaithersburg site)**

**Assignment:** 7 months

**Pay:** $64/hour


The Business Analyst (BA) will be part of the Access Services Project Management Team. The BA will be responsible for eliciting, analyzing, validating, specifying, verifying, and managing the business needs of the project stakeholders, and end users. The successful candidate will work closely with business units, subject matter experts and technical resources to identify business needs, define project requirements, develop requirements and manage the development effort to completion.


Conduct business analysis. Work collaboratively with project teams, end users/stakeholders to analyze, understand, and document the business processes or needs with the goal of recommending a technology and / or process solution. Document functional analysis and create detailed business requirements; analyze and suggest improvements to business processes with system solutions, and make system recommendations to meet project needs, participate in projects to ensure solutions meet user requirements.

Work with stakeholders to elicit, document, and manage functional, and non-functional requirements. Conduct requirements analysis, model the business process using process diagrams, flowcharts, data models, decision models. Document as-is and to-be process diagrams. Identify gaps for potential technology solutions. Explore methods of user interaction utilizing use cases, storyboards, wireframes, and user stories. Verify and validate requirements and contribute to development of a test plan. Assess proposed solution and its ability to meet stakeholder requirements.

Generate, validate, and maintain analytical reports from a variety of sources in support of operations and applications. Develop new deliverables as needed based on operational requirements and following best-practices for documentation and delivery. Analyze operational data to identify trends, issues, and opportunities to improve customer satisfaction and operational efficiency. Make recommendations based on findings.

Create and maintain use cases, user stories, system requirements specifications, requirements traceability matrix, interface requirements with other systems, and user guides.

Conduct and participate in peer reviews for requirements and other stage gate artifacts

Development of test scenarios and test cases, and testing activities necessary to assess the quality and completion of system implementations

Facilitate user acceptance testing with users and clients

Assist Project Manager, and Directors in project related tasks

Work collaboratively with peers to coordinate the overall delivery of technology solutions

Understanding of the system and business process.

Identifying possible business scenarios that need to be covered during UAT.

Participating in ALL stages of a Release including Pre-Grooming and Technical Grooming.

Validating items (enhancements, bug fixes) in UAT.

Developing UAT Test Instructions.

Facilitating UAT sessions with the business.

Assisting UAT testers during UAT phase.

Creating and tracking any bugs/observations discovered/reported during UAT.

Supporting team in assessing the impact of discovered bugs on the business.

Reporting UAT results.

Assisting Product Owners with Business Validation in Production environment ( preparing Smoke Test Plan, identifying critical areas to check, etc.)


Bachelor's degree in Business Administration, Information Systems, or equivalent years of professional work experience in related discipline

At least 3+ years of experience working on IT related projects

At least 3+ years of experience with documenting processes; requirements gathering, analysis

At least 2+ years of experience with user acceptance testing.

Strong grasp of MS Office (Word, Excel, PowerPoint, Outlook, and Visio)

Excellent verbal, written, and interpersonal communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

Demonstrated ability to communicate in both verbal and written communication

Demonstrated analytical and problem solving skills

Familiarity with general business functions

Strong organizational skills; attention to detail

Ability to multitask and work on multiple parallel projects

Ability to prioritize work assignments, communicate progress, and deliver on time

Broad working knowledge and experience with healthcare applications and technology

Experienced with Agile methodology

Preferred Requirements:

Experience with Customer Relationship Management applications (CRM)

Experience with Scaled Agile Framework (SAFe)

Experience with Telephony or Contact Center Suite of tools

Experience with Portal development

Experience in all aspects of UAT

**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

For questions or more information about this role, please **apply** and contact Heather Cappiello via email at .

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.


Posted: 2022-06-03 Expires: 2022-07-04

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Business Analyst

Kelly Services
Gaithersburg, MD 20898

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