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Business Analyst - IT Analyst for Computer Systems I (IIBA/ECBA/CCBA) - West Leb

Kelly Services

West Lebanon, NH
Job Code:
  • Healthcare
  • Monitoring
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Job Details

Job Title Business Analyst - IT Analyst for Computer Systems I (IIBA/ECBA/CCBA) - West Leb

Jobid US41L9RB_BH1443565

Location: West Lebanon, NH, 03784, USA

Description **Business Analyst – IT Analyst for Computer Systems I (IIBA/ECBA/CCBA) – West Lebanon, NH**

**For a quicker response, please apply and also email all inquiries directly to:** **** **.**

**PLEASE NOTE: Must be legally authorized to work in the U.S. for any employer without sponsorship!**

Pay Rate = **~30-40.00/hour W2**

Hours/Type = **Full-Time/Contract – W2**

Duration: **~6 Months**

Shift/Days/Hours: **Standard/M – F**

Kelly Services is currently seeking a Business Analyst – IT Analyst for Computer Systems I (IIBA/ECBA/CCBA) for one of our top clients in West Lebanon, NH.

As a Business Analyst – IT Analyst for Computer Systems I (IIBA/ECBA/CCBA) with Kelly Services, you will be responsible for monitoring day-to-day usage operation and maintenance of computer systems!

**Job Description:**
This role will be responsible for monitoring day-to-day usage operation and maintenance of computer systems. Job responsibilities include but are not limited to implementing and maintaining controls, processing and documentation to provide: confidentiality, integrity, availability, compliance and reliability of computer systems to support business operations.

Job Role:

+ Facilitate the seamless transition and handover of Projects with key stakeholders.
+ Maintain system documentation and process according Novo Nordisk standards and in compliance with regulatory requirements in a structured way to facilitate rotation and consequently transition of systems from System Manager to System Manager.
+ Work in partnership with project managers to define interface agreements, SLAs and proper change management to move systems to operations.
+ Provide active/effective engagement, planning, communication and stakeholder management to transition of System Management roles and responsibilities from LoB.
+ Support daily IT Operations including but not limited to: general support; vendor management; change and release management; archiving and retention of computer system documentation and data; risk management and security; validation and training.
+ Provide follow-up on Incidents, Service Requests, Problems, Change Requests and Remarks/NCs. Ensure communication, action and escalation on issues that impact system Confidentiality, Integrity, Availability, Compliance and Reliability.
+ Maintain list of IT vendors/suppliers including the criticality of the hardware, software and critical infrastructure for computer systems.
+ Develop and negotiate vendor Service Level Agreements regarding system support.
+ Follow-up on vendor deliveries and services according to agreements.
+ Maintain SLA’s and IT Service catalog.
+ Ensure proper documentation, testing, communication and stakeholder management for changes.
+ Provide continuous follow-up on system component life-cycle ensuring proper maintenance and system strategy.
+ Archive and retain documentation and data according to requirements.
+ Facilitate risk management work in cooperation with stakeholders and department manager.
+ Maintain disaster recovery documentation and proper test and training of stakeholders.
+ Maintain required controls to ensure system security.
+ Ensure that the systems are in compliance with relevant internal and external requirements (cGMP, 21CFR Part 11 and overall instructions).
+ Participate in audits and inspections and provide the needed documentation to demonstrate validation state and proper management of the systems though the life-cycle.
+ Create and maintain system documentation for GxP computer systems.
+ Test IT requirements for GxP computer systems.
+ Perform, prepare and maintain training material, including but not limited to SOPs, Guidelines and class training material.
+ Ensure proper planning, communication and documentation to retire systems according to requirements and regulations.
+ Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes.
+ Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others.
Minimum Requirements:

+ Bachelor’s Degree in Computer Science or equivalent.
+ IIBA Certification ECBA or CCBA preferred.
+ Minimum 3 years’ experience on operation and maintenance of IT systems, preferably within the pharmaceutical industry.
+ Experience with validating and qualifying IT systems in GxP and non GxP environments, performing and executing validation documentation and testing protocols (IQ/OQ/PQ/UAT).
+ Excellent writing and communication skills.
+ Strong ability to collaborate effectively in a team environment.
+ Excellent problem solving, negotiation, conflict management, and interpersonal skills.
+ Demonstrated ability to plan, organize, decision make and deal with ambiguity.
+ Strong computer skills and expert in MS Office.
**Why Kelly:**

As a Kelly Services employee, you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies.
+ Career guides, information and tools to help you successfully position yourself throughout every stage of your career.
+ Access to more than 3,000 online training courses through our Kelly Learning Center, including accredited courses to obtain IT certifications, as well as PDU-approved courses.
+ Weekly pay.
+ Group-rate insurance options available immediately upon hire.*
**Apply today!**

**Refer a friend!**

*Available for purchase and administered by a designated third-party vendor. (40.48)

**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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