5 days old

Business Analyst (New York, NY)

Kelly Services
New York, NY 10176
Kelly Services connects talented professionals with opportunities to advance their careers. We currently have an exciting opportunity available as a **Business Analyst** located in financial district of **New York, NY!** Opportunity is with an industry leading financial services and information company!

+ **Title:** Business Analyst

+ **Pay Rate:** $35.00/hr

+ **Location:** New York, NY

+ **Start Date/Duration** : Temp to hire (based on performance)

+ **Hours:** 8 am to 5 pm

**_Important Note_** **:** This position is recruited for by a remote Kelly Services office, not your local Kelly branch. Please reply directly to the job posting for immediate consideration or email resume to Katie at


The position serves as crucial role in helping the productivity of our sales team and deliver excellent customer experience. A key part of the role is to act as a link between the sales rep and order administration/fulfillment. You will improve, help, and speed up the contract processing procedure and increase efficiency, ultimately allowing customers to receive services in a timely manner.

**Job Duties & Responsibilities:**

+ Liaise with Order Administration and Billing departments to ensure swift implementation of commercial contracts, trials, service changes

+ Work in conjunction with Sales Team to process the simple / auto renewals

+ Generate paperwork, MSA SA, for new orders and renewals

+ Work with Sales Team to process large enterprise-wide pricing and contracts.

+ Create a smooth pre and post-sale transition

+ In collaboration with Sales Team update the user list in Salesforce

+ Ensure all new services have been activated and fulfilled

+ Respond to client inquiries

+ Follow up on open contract escalations

+ Coordinate any market training and manage pertinent market information to sales accounts.

+ Manage pipeline and salesforce reporting Aid management with presentation preparation including but not limited to gathering inputs and generating graphics, etc.

+ Aid management with new hire on-boarding.

+ Manage training schedule and systems access.

+ Support Sales rep with business management and account planning: assist rep when they travel.

+ Help co-ordinate activities that support your segment and client growth.


+ Excellent organization and communication skills both written and verbal;

+ Must utilize strong phone, interpersonal skills, ability to work in a team environment.

+ Ability to prioritize and manage multiple projects/tasks while working in a fast paced, deadline driven environment.

+ With strong time management skill and results oriented

+ Highly proficient in systems Salesforce and Microsoft Word, Excel, PowerPoint.

+ Previously worked in a sales support and / or Order administration role.

+ Must be able to work independently, take initiative to resolve tasks with a can-do attitude and have a financial analytical mindset

+ High level of English Verbal and Written

**Preferred Qualifications:**

+ Degree and/ or other business discipline/ training

+ Strong planning and organization skills

+ Has broad based knowledge of Salesforce, order processing and customer service skills

**Why Kelly?**

+ As a Kelly Services employee, you will have access to numerous perks, including:

+ Exposure to a variety of career opportunities as a result of our expansive network of client companies

+ A competitive hourly pay rate with weekly checks

+ Access to newly expanded Medical Plan options

+ Online continuing education via the Kelly Learning Center

+ Several employee discounts

+ And more!

**Apply Today!**

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-13 Expires: 2020-02-13

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Business Analyst (New York, NY)

Kelly Services
New York, NY 10176

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