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Business/System Analyst

Kelly Services

Troy, MI
Job Code:
Kelly Services
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Job Details

Job Title Business/System Analyst

Jobid US33YABF_BH1435392

Location: Troy, MI, 48007, USA

Description **Business/System Analyst 2 - Business Analyst (6 month Contract)**

The candidate will be responsible for the information requirements and business analysis deliverables for Corporate based solutions. Because of substantial customer interfacing, you must have a demonstrated ability to communicate technology and business concepts to diverse groups and work with customers on an independent basis with exceptional communication skills, while consistently achieving the absolute highest levels of customer satisfaction. The candidate must be able to play an integral role in the solution determination process, and be able to describe and defend requirements and decisions to all levels of management, both verbally and in writing.


+ Performs facilitation processes to drive out requirements from all levels of business and technical clients using group and collaborative methods. Works closely with the Project Manager, Business Leaders and Stakeholders
+ Must be process oriented and results driven. Directly interact daily with internal and external customers, 3rd party vendors, and other groups within the organization.
+ Delivery of well-organized documentation presentations, participating in project teams, and providing regular status reporting.
+ Ability to interact effectively with non-technical, functional user community while being able to translate customer needs and business requirements into features and high-level functions.
+ Analyzes and determines problem/opportunity/solution resolution.
+ Ensures issues are identified, tracked, reported on and resolved in a timely manner. Communicates needed changes to development team.
+ Understand business needs and ensure compliance to Kelly global standards.
**Qualifications/ Required Skills:**

+ Must have previous business analysis experience
+ Strong knowledge of structured analysis and design techniques i.e. Use Cases, User Scenarios, Workflow models, Gap Analysis, Decomposition diagrams, etc.
+ Ability to interact effectively with non-technical, functional user community and resolve data and application issues
+ Demonstrates skills of technical tool/technique experience in multiple platforms o Business process reengineering experience, including documentation of processes through the use of flowcharting software.
+ Exhibits confidence and knowledge of application functions and design within the enterprise. Applies and communicates this to the business through current processes and recommended solutions. Professional:
+ Possesses high-quality written and verbal presentation skills i.e. facilitating work/JAD sessions, informative and well organized requirements, negotiation skills, presentations
+ Ability to work in a fast paced environment while managing business analysis timelines and deliverables around large scale enterprise projects
+ Experience in managing customer expectations effectively
+ Thinks outside the box to generate fresh ideas/approaches

+ 5+ years of analytical skills and requirements gathering related to application development.
+ Staffing Industry experience is a plus Educational Requirements:
+ Bachelor Degree or equivalent experience.
**Why Kelly** **®** **?**

With Kelly, you’ll have direct connections to leading IT organizations in the best companies aroundthe globe—offering you the chance to work on some of today’s most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunitieswill help you take your career exactly where you want to go. We work with 95 of the Fortune 100™companies, and more than 3,000 IT hiring managers turn to us each year to access the best talent:people like you.

Last year we found 8,000 opportunities for IT professionals. Let us help advance your careertoday.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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