17 days old

Call Center Agent

Kelly Services
Jacksonville, FL 32232

**Basic Job Purpose:**

Responsible for taking inbound calls from patients for the Medical Marijuana Card Program (MMCP) and process work as it relates to calls and other assigned duties.

**Essential Functions:**

+ Responsible for answering an average 70 100 inbound phone calls daily.

+ Required at times to initiate outbound calls to process work.

+ Interact directly with the patients, caregivers, physicians or law enforcement official parties in a professional manner.

+ Other duties as assigned.

**Education, Experience and Skills:**

One year of call center experience, high school diploma or equivalent is required. Attention to detail, problem solving, oral communication, judgment, customer service orientation, listening/comprehension, multi-task oriented, keyboard dexterity.


**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-10-08 Expires: 2021-11-08

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Call Center Agent

Kelly Services
Jacksonville, FL 32232

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