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Call Center Counselor - Part-Time

Kelly Services

Lincoln, NE
Job Code:
  • Customer Service
Kelly Services
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Job Details

Job Title Call Center Counselor - Part-Time

Jobid US3850MR_25012987

Location: Lincoln, NE, 68503, USA

Description **Job Description**

Kelly Services has openings for Call Center Counselors! This part-time position is responsible for handling inbound and outbound calls. The Counselor is responsible for contacting delinquent customers, counseling them on their account status, options and default consequences. Up to $13 per hour, minimum of 20 hours per week and 3 hours per day. Required Hours: Monday - Thursday 7 pm - 9 pm, rotating Saturdays 8 am - Noon; additional hours available between 6:45 am - 12:00 pm and 4:00 pm - 9:00 pm Monday - Thursday.

This position requires a high school diploma or equivalent.


Bilingual proficiency - English/Spanish (preferred)

Call center/customer service experience (preferred)

Basic computer navigation, typing and data entry skills

Strong analytical and problem solving

Knowledge of the student loan programs is a plus, and sales experience can be helpful.

Training is provided. This is a temp-to-hire opportunity.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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