JobWatch

18 days old

Call Center/CSR Agent

Kelly Services
Charlotte, NC 28230
Kelly Services is now hiring for an Call Center/CSR Agents in Charlotte, NC


Working 50% on sales floor and 50% taking calls


Mon-Fri 8am-5pm AND Sat-Sun (will have an 8 hour shift in between the hours of 9am to 9pm)


*Temp Position (2-3 months)*


16 an hour


RESPONSIBILITIES:


1. Identify and communicate concerns, problems, and challenges to leadership in a positive, constructive, and solution orientated manner.

2. Act as a role model by being pro-company and supportive of all employees and teams within the company.

3. Perform other duties as assigned.


MEASURES OF PERFORMANCE & KEY PERFORMANCE INDICATORS:


1. Perform all duties specified.

2. Complete goals set in regular evaluation and goal setting sessions.

3. Accuracy and timeliness of essential job duties.

4. Adherence to schedule. Arriving on time and being prepared to work.

5. Ability to follow company standards and instructions from management

6. Courteous and professional manner with internal and external customers.

7. Complete special assignments on time and as instructed.


QUALIFICATIONS:


Knowledge, Skills, and Abilities

1. Must have CSR/Call Center exp

2. Knowledge of company policies and procedures, coverage and service goals.

3. Strong communication skills, proper grammar, courteous and professional.

4. Ability to maintain composure under stressful and/or possibly agitating working conditions.

5. Strong computer skills





**Why Kelly** **** **?**


As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-03-24 Expires: 2021-04-24

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Call Center/CSR Agent

Kelly Services
Charlotte, NC 28230

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast