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22 days old

Call Center - Customer Service Advocate

Kelly Services
Melbourne, FL 32912
**Job Description**


Kelly Services is recruiting for Call Center Customer Service Advocates to work at a Medical Review company in Melbourne, FL. You will provide telephone support to customers, answer email requests, as well as follow up with clients and patients.


***Work hours are: Monday thru Friday from 9am - 6pm. Pay is $14.00 per hour. This is a temp to perm opportunity. ***


Main Duties include:

Answering phones and providing excellent customer service

Receiving and sorting incoming faxes/mail

Calling facilities for missing paperwork

Completing data fields

Finding facilities that meet certain requirements


**Requirements**


3+ years experience working in a call center environment

Experience working with multiple desktop screens at once (3+)

High School Diploma or GED

Knowledge of Medical Terminology

Experience communicating with Medical Doctors

Outstanding customer service and communication skills.

Attention to detail is a must.

A quick learner who can work well in a fast-paced environment.

Able to prioritize and stay on task in stressful situations.

Possess exceptional problem-solving skills.

Excellent follow up skills and able to work as a team.

Experience with Microsoft Word/Excel

Able to search for answers on the Internet Willingness to learn

Positive Attitude, Respectful & Motivated

Honest & Dependable

Discretion in dealing with confidential information


**Highlights**


As a Kelly employee, you'll have access to world-class perks, including:


Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

Group insurance options*

Service bonus plan

Holiday pay plan

Weekly electronic pay options

Online training campus that provides more than 3,000 free courses to help improve and develop skills

Exclusive online employee community

Employee assistance program available at no cost

Corporate discounts

Transportation Spending Accounts

Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.


**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****



At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

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Posted: 2020-01-06 Expires: 2020-02-10

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Call Center - Customer Service Advocate

Kelly Services
Melbourne, FL 32912

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