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Call Center /Customer Service North Austin 12.09 ph

Kelly Services


Location:
Austin, TX
Date:
04/19/2018
2018-04-192018-05-19
Job Code:
US576JER_24794400
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Call Center /Customer Service North Austin 12.09 ph

Jobid US576JER_24794400

Location: Austin, TX, 78769, USA

Description **Job Description**

Call Center /Customer Service North Austin 12.09 ph

Kelly Services is seeking call center / customer service agents in the North Austin area. We are looking for strong candidates that are career-focused and eager to put their customer service skills to use. These positions will be Monday - Friday 1st shift 8:30am - 5pm, paying at 12.09 ph.

Call Center Customer Service Responsibilities:

- Performs inbound and/or outbound calls to agents, vendors, or policyholders

- Documents transactions received by phone, email or mail into a database

- Uses a computerized system for tracking, information gathering and/or troubleshooting

- Follows process guidelines to complete work

- Handles routine transactions, makes decisions and resolves routine problems

- Performs other related duties as assigned

Call Center Customer Service Requirements:

- Must have 2 + years of customer service / call center experience

- Excellent telephone skills

- Excellent oral and written communication skills

- Ability to multi-task and prioritize work in a high volume production environment

- Excellent decision making skills

- Excellent analytical/problem solving skills

- May require typing wpm minimum

- Microsoft Office Suite experience (especially Word, Excel, and PowerPoint)

If you are interested and qualified, please apply directly to this job posting and a local recruiter will contact you!

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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