JobWatch

23 days old

Call Center Customer Service Rep

Kelly Services
Port Washington, NY 11050
**At Kelly** **** **Professional & Industrial, were passionate about helping you find a job that works for you. How about this one?** Were seeking Customer Service Call Center Reps to work at a premier Biopharmaceutical company in Port Washington, NY. With us, its all about finding the job thats just right.


**Whats available?**

Shifts:


+ 8:00am -5:00pm (Mon- Friday)

+ This will be a hybrid role, which includes working in the office in Port Washington from anywhere from 3 to 5 days per week.


Pay Rate


+ All pay starts at $21.50/hour

+ Temp to Hire at 3 months


**Why you should apply to be a Customer Service Account Rep.:**


+ Feel great about being a part of the medical and biopharmaceutical industry where youre making a difference!

+ Opportunity to become a permanent employee based on good performance and attendance


+ Potential for growth professionally and financially

+ Commitment to health and safety

+ Access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/


**Whats a typical day as a Customer Service Account Rep** **? Youll be:**


+ Enter orders into SAP and attach related documents, PO, Quote, Emails

+ Manage blocks on orders in SAP

+ Enter service orders (warranty returns), credits and debits

+ Trouble shooting (resolve issues that arise and consistently strive for process improvements)

+ Enter and maintain customer master database

+ Confirm delivery dates using Excel and/or customer portals

+ Prepare and maintain status reports for customers and sales, as well as pending Order Report daily

+ Supporting Customer Service, Sales and Quality Teams with reporting and gathering data as needed

+ Manages Inbound Calls in the Call Center environment

+ Process expedite requests and provide data to Sales and/or customers


**Your Key Qualifications:**


+ Experience with using SAP is strongly preferred

+ Working knowledge of MS Office Suite (Excel, Word, PowerPoint)

+ Able to prioritize and handle multiple tasks

+ Accuracy and attention to detail

+ Ability to develop productive customer relationships and customer focused attitude

+ Ability to meet schedules and timelines


**Position Competencies**


+ Good business writing, verbal, and mathematical skills

+ Must have quantitative and qualitative analytical skills

+ Commitment to follow-up is essential for success

+ Thinking/Decision Making

+ Delivers quality results with deadline pressure

+ Ability to work independently

+ Time Management Skills

+ Organizational Skills

+ Customer First Focus

+ Demonstrate strong work ethic


**What happens next**

Once you apply, youll proceed to next steps if your skills and experience look like a good fit. But dont worryeven if this position doesnt work out, youre still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.


Helping you discover whats next in your career is what were all about, so lets get to work. Apply to be a Customer Service Account Rep today!


\#LSIM2021


\#TJP2021_PNI


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-09-27 Expires: 2021-10-28

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Call Center Customer Service Rep

Kelly Services
Port Washington, NY 11050

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast