27 days old

Call Center Representative

Kelly Services
Grass Valley, CA 95945
Kelly Services is immediately hiring for a Call Center Representative for one of our customers in Grass Valley, CA. Our customer is a leading call center in the medical industry and they are actively looking for the right individual to join their team.

Pay: 16.50/HR+ DOE


+ Scheduling appointments

+ Routing for Rx refills

+ Answering questions about services

+ Checking eligibility

+ Sending messages to clinical teams

+ Forwarding calls for further triage.

+ The CCR is expected to consult frequently with the Team Leader and/or the Front Office supervisor and clinical teams.

+ The CCR serves as liaison between clinical teams and other staff, other agencies, and patients via the phone with an emphasis on team-based care.


1. A minimum of 1 year hands-on experience answering high volume phone calls, in a call center setting, and using computer based applications in a professional manner.

2. A minimum of 1 year of demonstrated ability solving problems with a focus on detail. 3. Demonstrated effective communication skills and ability to work effectively with a team in stressful situations.

4. Demonstrated ability to prioritize work and complete it on a timely basis with minimal supervision.

5. Basic knowledge of medical terminology. Ability to read, write, understand and spell medical terminology correctly.

6. High school diploma required or equivalent

**Why Kelly** **** **?**

Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-01-29 Expires: 2021-03-04

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Call Center Representative

Kelly Services
Grass Valley, CA 95945

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