Keep the discussion going--join our JobWatch Group on LinkedIn!

Sign In
 [New User? Sign Up]
Mobile Version

Call Center Representative

Kelly Services

Muskegon, MI
Job Code:
  • Customer Service
Kelly Services
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Job Title Call Center Representative

Jobid US41ALSC_BH1382596

Location: Muskegon, MI, 49443, USA

Description **Seeking multiple Call Center Representatives for a technology and manufacturing company in Muskegon, Michigan.**

**Start Date:** as soon as possible

**Location:** Muskegon, Michigan (49441)

**Type:** Long Term Hire

**Pay:** $16.50hr.

**Hours:** Second Shift: 4pm-12:30am

**Job Duties:**

+ Phone and email responses to customers
+ Enters sales orders upon receipt of customer purchase orders, including managing electronic data feed orders via the customer's system.
+ Processes and tracks repair management orders.
+ Changes repair management orders to exchange orders as required.
+ Creates return orders.
+ Processes closure of daily tracking information in the system.
+ Follows up on expedited orders.
+ Cores must be reviewed on a daily basis to assure proper routing, additional charging applications, and misc. daily requirements.
**Job Requirements:**

+ 1 year call center experience
+ Good organizational skills.
+ Ability to prioritize and make quick decisions.
+ Ability to work under deadlines in a fast-paced work environment.
+ High school diploma is required, A BA is preferred.
+ Computer literacy required in Microsoft Office Products such as Word, Excel and Outlook & SharePoint.
+ Strong Excel background required.
_Keywords: customer service rep; call center; contact center representative; inbound calls; dependable; account represetative_

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

Powered ByLogo