9 days old

Call Center Representative

Kelly Services
Rockland, ME 04841
**Job Description**

Position: Direct Hire Customer Service

Shift: Monday - Friday

Must be available to work between the hours of 8 am - 8 pm

40 hour work week, Overtime is optional

Pay: $15-16 Depending on Experience

Location: Rockland, Maine

Apply directly or email your resume to

Contact Kayla directly at 815-401-8719 for immediate consideration. Resume is required.

Additional Responsibilities:

- Provide the ideal customer experience on every inbound call regarding questions, purchases, withdrawals and rebalances

- Average 75-100 inbound calls a day

- Strong technical skills in Microsoft Office, CRM or Salesforce experience a plus

- Able to work with upset or irate customers while maintaining a professional manner

- Able to work with multiple programs at once using dual screens & auto dialer

- Adhere to call center metrics including availability, adherence, and quality

- Follow up with customers via phone, email, and fax.

- Strong attention to detail and ability to work in a fast-paced, call center environment.


-The company offers a comprehensive benefits package including medical, dental & vision

- Up to 2 weeks of PTO and 10 Paid Holidays

- Educational Assistance, 401K matching & employee recognition!

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping
you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the nearly 500,000 people we employ
each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a
leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable
a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety
of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females,
individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
Posted: 2020-01-13 Expires: 2020-02-15

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Call Center Representative

Kelly Services
Rockland, ME 04841

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast