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Call Center Representative

Kelly Services


Location:
Topeka, KS
Date:
04/25/2018
2018-04-252018-05-24
Job Code:
US2730AA_24727425
Categories:
  • Customer Service
Kelly Services
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Job Details

Job Title Call Center Representative

Jobid US2730AA_24727425

Location: Topeka, KS, 66612, USA

Description **Job Description**

Kelly Services is currently taking applications for Call Center Positions.

To perform the job successfully, an individual must be able to perform each essential duty according to stated expectations below.

As a Call Center Representative you will be required to:

- Managing large amounts of inbound and outbound calls in a timely manner

- Following call center -scripts- when handling different topics

- Identifying customers- needs, clarify information, research every issue and providing solutions

- Seize opportunities to upsell products when they arise

- Build sustainable relationships and engage customers by taking the extra mile

- Keep records of all conversations in our call center database in a comprehensible way

- Frequently attend educational seminars to improve knowledge and performance level

- Meet personal/team qualitative and quantitative targets

Additional benefits include Kelly's Benefit Alliance Plan (Group Supplemental Medical, Prescription Drug, Dental Insurance, Vision and Group Life Insurance Plans), 401(k) retirement plan, and much more.

If you are interested in a great opportunity, please send resume to 2730@kellyservices.com or you may contact our office 785.272.2409.

**Requirements**

Proficient with Word, Excel, Outlook, and Typing skills

**Highlights**

As a Kelly employee, you-ll have access to world-class perks, including:

-Kelly-sponsored Affordable Care Act health care coverage available to eligible employees

-Group insurance options*

-Service bonus plan

-Holiday pay plan

-Weekly electronic pay options

-Online training campus that provides more than 3,000 free courses to help improve and develop skills

-Exclusive online employee community

-Employee assistance program available at no cost

-Corporate discounts

-Transportation Spending Accounts

*Offered and administered by Leslie & Associates. These plans are not sponsored by Kelly Services.

Why Kelly®?

At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100- companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.

About Kelly Services®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.

**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.



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