JobWatch

14 days old

Call Center

Kelly Services
Schaumburg, IL 60173
**Looking for a 2** **nd** **shift call center role? Kelly Services is currently partnering with an insurance call center in the Schaumburg area. We have 10 Associate Call Center openings ranging in starting times.**


**Interested? Apply now!**


**Role:** CRU / Call Center openings in Schaumburg


**Hourr:** Must be open for training Monday Friday 8:00a 4:30 in office. Once training is completed, the schedule will be one of the **start times starting at 10:00a, 11a, 12:00p, or 1:30 p** one day during the week and one day on the weekend


**Must be able to work one day on the weekend schedule will be set ; start times starting at 10:00a, 11a, 12:00p, or 1:30 p**


**Location once hired:** Onsite for training in Schaumburg. Once training is completed, this will remote. The typically taking 3-4 weeks before moving remote


**Start Date:** We are looking for people with 1+ years customer service / call center experience open (Start dates include September 26, October 10)


**Pay:** $18 for 1 + years recent general customer service (over the phone) and / or call center experience


**Duration:** Contract to hire


**Requirements**


+ 1-2 + years general customer service (over the phone) and / or call center experience

+ A minimum of High School Diploma or equivalent


**Responsibilities**


+ Promptly aid individuals who have been in a vehicle accident by serving as the primary point of contact for all inbound emergency calls

+ Collaboratively work with other departments to quickly, efficiently, and empathetically resolve customer and/or vendor issues

+ Utilize strong problem-solving skills with ability to come to a quick and effective resolution

+ Arrange tows, rental vehicles, glass and collision repairs (if necessary) through our network

+ Efficiently responding to inbound calls from vendors, clients, or drivers concerning vehicle repairs

+ Create electronic claims based on client specific instructions from drivers via phone, email, or fax

+ Provide clear explanation of claims process to drivers

+ Follow up with clients, vendors, and repair facilities to ensure that repairs are conducted in a timely manner and to reduce rental car expenses for clients


\#P1

\#CB


**Get a complete career fit with Kelly** **** **.**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellys Human Resource Knowledge Center.
Kelly complies with the requirements of Californias state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Posted: 2022-09-21 Expires: 2022-10-22

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Call Center

Kelly Services
Schaumburg, IL 60173

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