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23 days old

Cash Applications Manager

Kelly Services
Lake Forest, IL 60045
Kelly is currently hiring for a Cash Applications Manager in Lake Forest, IL.


This is a Direct Hire opportunity, paying $80-90k.


**Interested candidates can reply to this** ad with their updated resume, or send to: nancy.spisak@kellyservices.com


Can also call Nancy at 815-905-1276


**Candidate must have:**


+ **Payment processing** experience

+ **Loan processing** experience from mortgage but preferably student loan servicing

+ 6+ years of experience

+ Knows how to calculate interest rates

+ **Supervisory experience** managing a team

+ 4+ years of experience

+ The selected talent will manage a team in the US (Brookfield, WI team) and in India (This team works on US schedule)

+ Partner with cross functional teams client services (acts as a liaison to resolve client issues; not a client facing position)

+ Responsible for staffing, training, process improvement, change and performance management

+ Required hands on involvement in payment processing

+ Work well with all levels internal and external, employees and clients


The purpose of the role in student loan servicing is to manage the cash process through continuous task management and management of direct reports.


The direct reports will mostly be remote and will be on-shore and off-shore full-time employees.


Responsibilities include:


+ Oversee the tasks and functions of the Cash team, which includes payment processing, system of record and bank account reconciliation, loan payment allocation, payment exception research and processing, payoff processing, and loan account reconciliation processes with treasury partners.

+ The individual must have a detailed understanding of cash processes for loan servicing principal, interest, accruals, refunds, overpayments, rejects, accounting concepts, investor reporting, etc.

+ Coordinate internally with impacted business areas to manage data and downstream borrower and client experiences.

+ Make recommendations for hiring, terminations, completion of performance evaluations, training, staff leave schedules, and other related tasks.

+ Documents all borrower and client contact thoroughly and accurately through the utilization of the student loan servicing system and/or systems of record as applicable; provide loan servicing technical and functional expertise for use in system utilization and problem resolution.

+ Conduct root cause analysis reviews and problem solve for internally and externally raised loan issues as assigned; address identified issues by conducting loan-level research.

+ Monitor and ensure all team-assigned tasks are being completed in an accurate and timely fashion in accordance with established standard levels of service.

+ Assist with improvement plan execution processes and escalates risks and/or operational deficiencies identified to direct leadership.


**Interested candidates can reply to this** ad with their updated resume, or send to: nancy.spisak@kellyservices.com


Can also call Nancy at 815-905-1276


Hours:


Mon Fri


8am 5pm


Pay: $80-90k


**Benefits:**


+ 3 weeks of vacation

+ 401K match

+ No tuition reimbursement

+ Discounts on cellphone

+ Health club benefits

+ Lots of perks


Interested candidates can reply to this ad with their updated resume, or send to: nancy.spisak@kellyservices.com


Can also call Nancy at 815-905-1276


**Why Kelly** **** **?**


Youre looking to keep your career moving onward and upward, and were here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.


**About Kelly** ****


At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2021-02-05 Expires: 2021-03-08

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Cash Applications Manager

Kelly Services
Lake Forest, IL 60045

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