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Change Manager

Kelly Services

Plano, TX
Job Code:
  • Business Development/Operations
  • Project Management
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Job Details

Job Title Change Manager

Jobid US41L8ED_BH1436059

Location: Plano, TX, 75026, USA

Description Job Title: Change Manager

Plano Texas

Job Description:

The Organizational Change Manager will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. **This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The Organizational Change Manager will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.**

**Roles and responsibilities:**

+ Apply a structured methodology and lead change management activities
+ Assess the change impact
+ Complete change management assessments
+ Create change management strategy
+ Identify, analyze, prepare risk mitigation tactics
+ Identify and manage anticipated resistance
+ Consult and coach project teams
+ Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
+ Support communication efforts
+ Support training efforts
+ Support and engage senior leaders
+ Coach managers and supervisors
+ Support organizational design and definition of roles and responsibilities
+ Coordinate efforts with other specialists
+ Integrate change management activities into project plan
+ Evaluate and ensure user readiness
+ Manage stakeholders
+ Track and report issues
+ Define and measure success metrics and monitor change progress
+ Support change management at the organizational level, Enterprise Change Management
+ Manage the portfolio and change load
**Skills and qualifications:**

+ A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR® Model is a plus
+ Experience and knowledge of change management principles, methodologies and tools
+ Exceptional communication skills – both written and verbal
+ Excellent active listening skills
+ Ability to clearly articulate messages to a variety of audiences
+ Ability to establish and maintain strong relationships
+ Ability to influence others and move toward a common vision or goal
+ Flexible and adaptable; able to work in ambiguous situations
+ Resilient and tenacious with a propensity to persevere
+ Forward-looking with a holistic approach
+ Organized with a natural inclination for planning strategy and tactics
+ Problem solving and root cause identification skills
+ Able to work effectively at all levels in an organization
+ Must be a team player and able to work collaboratively with and through others
+ Acute business acumen and understanding of organizational issues and challenges
+ Familiarity with project management approaches, tools and phases of the project lifecycle
+ Experience with large-scale organizational change efforts
+ Change management certification or designation desired; Prosci Certification a plus
**Why Kelly** **®** **?**

At KellyServices ® , we work with the best. Our clients include 95 of the Fortune100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to accessthe best talent to drive their business forward. If you only make one career connection today, connectwith Kelly.

**AboutKelly Services** **®**

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 peoplearound the world and have a role in connecting thousands more with work through our global network oftalent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and iscommitted to employing a diverse workforce. Equal Employment Opportunityis The Law.

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