22 days old

CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Honolulu, HI 96823
AmazingOpportunity for Call Center Agents in Honolulu! 8 and 4 hour shifts available, over 20 openings, start as soon as possible! 2 day Training will be provided, this will be two 8 hour days. If you have great customer service, high energy and are able to answer 6 calls an hour, this is the job for you! If youre excellent on the phone, part time position, can be turned into full time positions.

Hours: Full time 8:00 AM 5 PM, or 11 AM 8:00 PM; Part time: 7:30 AM 5:30 PM or 4:30 PM 8:30 PM

Shift Days: Monday through Friday

Pay Rate: $15

Dress standard/PPE required? Standard professional attire. Mask required

Remote: NO

Primary duties include, but not limited to answering customer calls regarding residence service billing and credit, collections and payment arrangements. Such calls also include toll inquiries, bill explanations, single line equipment charges, etc. Issues vouchers through billing systems.

Need to be able to use judgement in negotiating with customer affecting issues (due date, credit issuance, etc). Have the ability to mke decisions based on interpretation of procedures and specialized knowledge. Able to perform multiple tasks simultaneously, such as operating a computer with speed and accuracy while holding telephone conversation.

Accountable for meeting established productivity and behavioral standards such as customer satisfaction, call handling time, order quality, billing accuracy and attendance.

If you are interested or know someone who would be great for this role, call or text Elisabeth at 808-741-6084 or apply with your resume today!

**Why Kelly** **** **?**

As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

**About Kelly** ****

At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-11-11 Expires: 2020-12-12

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CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Honolulu, HI 96823

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