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23 days old

CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Milwaukee, WI 53208
Kelly Services is looking for a Technical Support Representative in Milwaukee, WI!



Details:




+ Pay: $18.00+ per hour, based on experience

+ Monday through Friday 8:00 am to 5:00 pm

+ Temp to hire role



Responsibilities for the Technical Support Product Representative:




+ Troubleshoot, resolve issues, provide product information for retail luxury showrooms and end user consumers over the phone and email.

+ Efficiently work within company ERP software.

+ Process warranty/spare parts orders.

+ Assist in inventory management of the spare parts and rework warehouse.

+ Inspect, test and process returned goods

+ Review and edit product install instructions, diagrams, and parts lists.



Knowledge, Skills Abilities for the Technical Support Product Representative:




+ Plumbing experience is recommended, but not required.

+ Prior Technical Support experience or Manufacturing Customer Support experience a plus Professional verbal and written communication skills.

+ Good computer skills (MS Office)

+ Read and understand prints and assembly drawings.

+ Mechanically inclined and have hands-on troubleshooting ability.

+ Strong organizational and problem-solving skills.

+ Team player, positive attitude and the ability to work well with a multitude of departments.



Education & Experience for the Technical Support Product Representative:




+ High School Diploma or Equivalent and a minimum of 3 years of experience working in a plumbing and/or manufacturing setting, preferably in technical or customer support.



Immediate opening!




**Why Kelly** **** **?**



As a worker today, its up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find whats next is what were all about. We know whats going on in the evolving world of workjust ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.




**About Kelly** ****




At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.


Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
Posted: 2020-08-31 Expires: 2020-10-03

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CI01 - Contact Center Customer Service Inbound/Outbound I

Kelly Services
Milwaukee, WI 53208

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